Patient Coordinator

KK Women's and Children's Hospital; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare provider in Singapore seeks a Patient Care Coordinator for the Children's Emergency Department. The role involves guiding patients and caregivers through the healthcare process, ensuring optimal care coordination, and working closely with healthcare professionals. Candidates should have strong communication skills and the ability to work flexible hours, including weekends. This position offers a dynamic work environment aimed at enhancing patient care quality.

Qualifications

• Experience in a healthcare setting preferred.
• Strong communication skills to interact with patients and caregivers.
• Ability to work flexible hours, including weekends and public holidays.

Responsibilities

• Ensure seamless coordination of patient care in the Children's Emergency Department.
• Guide patients through the healthcare process and address enquiries.
• Work closely with healthcare professionals to enhance patient care quality.

Job description

KK Women's and Children's Hospital – Bukit Timah

The Patient Care Coordinator plays a crucial role in ensuring seamless coordination of patient care in a fast‑paced environment within the Children's Emergency Department. You will guide patients and caregivers through the healthcare process, attend and address their enquiries professionally, provide assistance as needed and perform weight taking for patients. In addition, you will ensure optimal staff deployment as needed.

You will work closely with other healthcare professionals to provide excellent customer service and enhance the quality of patient care. You will be required to work 5 days a week on 3 rotating shifts (morning, afternoon and night duty), which may fall on weekends and Public Holidays.