Passenger Service Associate

GMP Technologies; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment firm is seeking a Passenger Service Associate at Changi Airport. The role involves assisting passengers with check-in, providing guidance at boarding gates, and delivering exceptional customer service. Candidates should have at least an NITEC qualification and be friendly, patient team players. The position offers a gross salary ranging from SGD 1,800 to 2,500 per month, along with allowances. Interested applicants can contact the recruiting consultant.

Benefits

Complimentary company transport for night shifts

Monthly allowances for shift, productivity, and KPI incentives

Annual salary increment

Qualifications

• Comfortable using computers and handling basic digital tools.

Responsibilities

• Assist passengers with check-in and use of self-service kiosks.
• Guide and support passengers at boarding gates.
• Coordinate departure activities with airline crew.
• Escort transit passengers between arrival and departure gates.
• Provide care and assistance to passengers with special needs.
• Deliver warm and professional customer service.

Skills

Friendly

Patient

Team player

Comfortable using computers

Education

Minimum NITEC or equivalent

Job description

Passenger Service Associate

Passenger Service Associate Be the Face of Changi Airport!

Location: Changi Airport Terminals

Transport: Complimentary company transport for night shifts (11:00pm 6:00am)

Salary & Benefits:

Gross Salary Range: SGD 1,800 to 2,500/month

⭐Monthly Allowances included in gross salary: Shift, Productivity & KPI Incentives

⭐ Annual Salary Increment

Job Responsibilities:

• Assist passengers with check‑in and use of self‑service kiosks & auto bag‑drop machines
• Guide and support passengers at boarding gates and transit areas
• Coordinate departure activities with airline crew and relevant teams
• Escort transit passengers between arrival and departure gates
• Provide care and assistance to passengers with special needs
• Deliver warm and professional customer service

Requirements:

• Minimum NITEC or equivalent
• Comfortable using computers and handling basic digital tools
• Friendly, patient, and a team player

Ready to start your career in Singapore's world‑class aviation industry?

Contact me, Jennifer Tam at 8522 7808 to apply or ask questions!

GMP Recruitment Services (S) Pte Ltd | EA License No: 09C3051 | Tam Sheue Fei (Jennifer Tam) | R23117170

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2i's PDPA.