Partner Payments & API Support Engineer

Adyen; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A financial technology platform in Singapore seeks a Technical Support Engineer to serve as the primary point of contact for global partners. This role involves assisting partners with payment integration, providing exceptional support, and ensuring seamless collaboration across teams. Ideal candidates will have experience in a technical support role, strong communication skills, and familiarity with APIs and web technologies. This position emphasizes in-person teamwork at our Singapore office, reflecting our office-first culture.

Qualifications

• Experience as a Technical Support Engineer/Technical Solutions Consultant.
• Strong written and verbal communication skills in English.
• Ability to troubleshoot technical problems and find solutions.

Responsibilities

• Serve as the primary point of contact for global partners.
• Assist partners to enable merchants' full lifecycle.
• Advise partners on the best implementation practices.
• Provide first-class support service.

Skills

Experience as a Technical Support Engineer

Experience with payment plugins/integrations

Strong communication skills in English

Problem-solving capabilities

Familiarity with APIs

Ability to troubleshoot technical problems

Self-driven and flexible

Customer service orientation

Tools

Postman

HTML

JavaScript

Job description

A financial technology platform in Singapore seeks a Technical Support Engineer to serve as the primary point of contact for global partners. This role involves assisting partners with payment integration, providing exceptional support, and ensuring seamless collaboration across teams. Ideal candidates will have experience in a technical support role, strong communication skills, and familiarity with APIs and web technologies. This position emphasizes in-person teamwork at our Singapore office, reflecting our office-first culture.