Outlet Supervisor (F&B)

Gic Thomson Pte. Ltd.; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A leading restaurant group in Singapore is seeking an experienced Outlet Supervisor (F&B) to oversee daily operations. The role involves leading the front-of-house team, ensuring excellent customer service, managing staff training, and maintaining inventory levels. The ideal candidate should possess strong leadership and problem-solving skills, with a focus on food safety regulations. Join a supportive work environment offering career advancement and comprehensive benefits.

Benefits

Career advancement opportunities

Comprehensive employee benefits

Collaborative team culture

Qualifications

• Strong leadership and people management skills with the ability to motivate and inspire a team.
• Excellent customer service orientation and problem-solving skills.
• Proficient in cash and inventory management, as well as food safety and hygiene regulations.
• Flexible and adaptable to work in a fast-paced environment.
• Good communication and interpersonal skills.

Responsibilities

• Supervise and coordinate the work of the front-of-house team.
• Monitor customer service standards and ensure efficient floor management.
• Assist with scheduling, training, and development.
• Handle customer inquiries and complaints professionally.
• Monitor stock levels and manage inventory.
• Support the restaurant manager in achieving operational goals.

Skills

Leadership and people management

Customer service orientation

Problem-solving skills

Communication skills

Cash and inventory management

Food safety regulations

Job description

About the role

We are looking for an experienced Outlet Supervisor (F&B) to oversee the day-to-day operations of our bustling restaurant in the Upper Thomson Central Region. In this full-time role, you will be responsible for leading and motivating our front‑of‑house team to deliver exceptional customer service and create a welcoming atmosphere for all our guests.

What you'll be doing

• Supervise and coordinate the work of the front‑of‑house team, including waiters, hosts and bartenders

• Monitor and maintain high standards of customer service and ensure efficient table and floor management

• Assist with staff scheduling, training and development to build a skilled and engaged team

• Handle customer inquiries and complaints in a professional and courteous manner

• Monitor and control stock levels, ordering and inventory management

• Support the restaurant manager in achieving financial and operational goals

What we're looking for

• Strong leadership and people management skills with the ability to motivate and inspire a team

• Excellent customer service orientation and problem‑solving skills

• Proficient in cash and inventory management, as well as food safety and hygiene regulations

• Flexible and adaptable to work in a fast‑paced environment

• Good communication and interpersonal skills

What we offer

At Gic Thomson Pte. Ltd., we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, you will enjoy:

• Opportunities for career advancement and professional development

• Comprehensive employee benefits package, including healthcare coverage and paid time off

• A positive and collaborative team culture that values work‑life balance

About us

Gic Thomson Pte. Ltd. is a leading restaurant group in the Hospitality & Tourism industry, with a portfolio of successful dining establishments across Singapore. Our mission is to provide our customers with exceptional dining experiences that celebrate the best of local and international cuisines. We are a dynamic and growing company that offers exciting opportunities for ambitious individuals to join our team.

Apply now to become our next Outlet Supervisor (F&B) and be a part of our success story!