Outlet Operations Lead: Service & Sales Champion

TCS Central Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A well-known coffee outlet in Singapore is seeking a dedicated Outlet Operations Manager. This role involves supervising daily operations, leading a dynamic team, and ensuring exceptional customer service. The ideal candidate will have experience in retail or hospitality management, coupled with strong leadership skills. Responsibilities include monitoring sales targets, managing inventory, and preparing operational reports. Join a vibrant team and contribute to a positive work environment while upholding quality standards.

Qualifications

• Experience in retail or hospitality management is preferred.
• Strong leadership and communication skills.
• Ability to analyze sales data and manage inventory.
• Excellent customer service skills.

Responsibilities

• Supervise daily operations to ensure smooth workflow and adherence to standards.
• Lead, train, and motivate a team of baristas and service crew.
• Ensure customers receive warm and efficient service.
• Monitor and achieve sales targets and promote products.
• Prepare daily sales and operational reports.

Job description

A well-known coffee outlet in Singapore is seeking a dedicated Outlet Operations Manager. This role involves supervising daily operations, leading a dynamic team, and ensuring exceptional customer service. The ideal candidate will have experience in retail or hospitality management, coupled with strong leadership skills. Responsibilities include monitoring sales targets, managing inventory, and preparing operational reports. Join a vibrant team and contribute to a positive work environment while upholding quality standards.