Outlet Manager

THE MALAYAN COUNCIL PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

An upscale dining group in Singapore is seeking an experienced Outlet Manager to lead operations at The Velvet Cut, a premium steakhouse. The ideal candidate will possess at least two years of managerial experience in food and beverage, excelling in team leadership and guest engagement. Responsibilities include overseeing daily operations, ensuring quality service, training staff, and managing reservations. This role offers growth opportunities, a competitive salary, and a supportive work culture.

Benefits

Opportunity to lead a brand-new premium outlet

Career growth within the group

Competitive salary & performance incentives

Staff meals

Industry-standard benefits

Supportive team culture

Qualifications

• Minimum 2 years of managerial experience in F&B.
• Strong leadership and people-management skills.
• Excellent communication and guest engagement abilities.

Responsibilities

• Oversee and lead daily outlet operations.
• Ensure premium hospitality standards and guest interactions.
• Train and motivate the service team.

Skills

Team leadership & coaching

Premium service sequence mastery

Conflict management & guest recovery

Cashiering & basic P&L awareness

Inventory control

Strong communication & interpersonal skills

Operational planning

Job description

Outlet Manager – The Velvet Cut (Premium Steakhouse)

Full-Time | Singaporeans & PRs preferred

The Velvet Cut is The Malayan Council Group’s newest flame-grilled, dry-aged steakhouse concept, an elevated dining experience built on craftsmanship, hospitality, and consistency. We’re seeking an experienced Outlet Manager to lead our front-of-house team and uphold the standards that define The Velvet Cut experience.

What You’ll Do

• Oversee and lead daily outlet operations for smooth, efficient service
• Ensure premium hospitality standards and warm, attentive guest interactions
• Train, coach, and motivate the service team to deliver consistent excellence
• Handle staff rostering, performance management, and development
• Collaborate closely with the culinary team on menu knowledge and service readiness
• Manage reservations, VIPs, guest feedback, and conflict resolution
• Oversee opening/closing procedures, cash handling, and inventory controls
• Monitor costs, wastage, and operational performance to meet KPIs
• Ensure compliance with hygiene, service, and safety regulations
• Support events, marketing activations, and special service experiences

Who We’re Looking For

• Minimum 2 years of managerial experience in F&B
• Strong leadership and people-management skills
• Excellent communication and guest engagement abilities
• Ability to lead calmly and confidently in a high-pressure, premium dining environment
• Highly organised, detail-driven, and proactive
• Strong problem-solving and decision-making skills
• Ability to guide, train, and uplift the team through positive leadership
• Comfortable with evening, weekend & public holiday shifts
• Singaporeans & PRs preferred

Key Skills Needed

• Team leadership & coaching
• Premium service sequence mastery
• Conflict management & guest recovery
• Cashiering & basic P&L awareness
• Inventory control, rostering & operational planning
• Strong communication & interpersonal skills
• Ability to uphold high standards consistently

What We Offer

• Opportunity to lead a brand-new premium outlet
• Career growth within The Malayan Council Group
• Competitive salary & performance incentives
• Staff meals and industry-standard benefits
• Supportive team culture with room to grow

Apply Now

Send your CV to [e-mail] or drop us a message at [phone]. Become a leaderof The Velvet Cut — where fire, finesse, and hospitality come together.