Outbound Call Agent at Bukit Merah, Up to $2500 (Office hours)

SUCCESS HUMAN RESOURCE CENTRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking candidates for a one-year contract role involving customer service related to hospital billing. Responsibilities include handling inbound and outbound calls, management of receivables, and patient inquiries. Ideal candidates will possess strong interpersonal and communication skills, be proactive, and work well independently or within a team. Proficiency in Microsoft Office and bilingual capabilities in Mandarin are preferred. Interested applicants should email their resume.

Qualifications

• Good interpersonal, communication, and written skills.
• Proactive, committed, and self-motivated.
• Positive team player who is also able to work independently.
• Proficient in Microsoft Office applications (MS Word & Excel).
• Bilingual with proficiency in Mandarin preferred to liaise with Mandarin speaking clients.

Responsibilities

• Handling inbound calls on payment related to hospital bills.
• Making outbound calls to follow up on payment related to hospital bills.
• Receivables management.
• General customer service duties.
• Handle patient enquiries, and provide billing information to patients.
• Sending statement of accounts.

Skills

Interpersonal skills

Communication skills

Written skills

Proficiency in Microsoft Office

Bilingual in Mandarin

Education

Higher secondary/Pre-U/A level/College, Professional Certificate or equivalent

Job description

- 1 Year Contract (Convertable)

- Up to $2500

- Office hours

- Bukit Merah

Responsibilities

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Salary

• Up to $2500

Working hours

• Mon to Fri: 9am to 6pm

Location

• Bukit Merah

Requirements

• Good interpersonal, communication and written skills
• Proactive, committed and self-motivated
• Positive team player who is also able to work independently
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate or equivalent.
• Bilingual with proficiency in mandarin preferred to liaise with mandarin speaking clients

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[e-mail] (Registration No. R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg