Order Processing Specialist (Singapore)

Fusion Worldwide; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading logistics and supply chain company in Singapore seeks an experienced Logistics Coordinator. The role involves processing customer orders, coordinating deliveries, and maintaining shipping documents. Ideal candidates should have 2-5 years of relevant experience, a degree in a related field, and strong communication skills in English and Chinese. Benefits include an attractive salary structure and a supportive work environment.

Benefits

Attractive salary structure with medical and dental benefits

State of the art open concept working environment

Collaborative and motivated team

Supportive management invested in your success

Smart casual attire

Qualifications

• 2-5 years’ experience in a Logistics Coordinator role or Customer Service experience in 3PL Logistics environment.
• Ability to work independently and take initiative.
• Strong spoken and written communication skills in English and Chinese.

Responsibilities

• Handle and process customer orders and enquiries.
• Monitor the status of orders and coordinate delivery.
• Update stock and prepare weekly stock reports.

Skills

Logistics coordination

Customer service

Attention to detail

Interpersonal communication

Multitasking

English proficiency

Chinese proficiency

Education

Diploma or Bachelor’s Degree in Business Administration, Supply Chain Management, Logistics

Tools

Excel

Job description

Position Summary:

This opportunity is for analytical and self-motivated candidates who can multitask and manage their workload in a fast-paced environment. This candidate will be working with like-minded team members in a vibrant and energetic office environment.

What we can do for you!

• Provide training to give you the knowledge to thrive in a fast-paced environment
• Offer support through a collaborative, and open environment with proven professionals with decades of expertise
• Enable growth through direct and focused mentorship

What you can do for us:

• Handle and timely process customer orders and enquiry (Import / Export / Trucking)
• Monitor the status of orders and liaise with the respective parties to ensure that delivery meets targets
• Proper keeping of the full set of necessary shipping documents and to comply with the company’s processes, and regulatory restrictions
• Update stock card and prepare weekly stock report to ensure inventories accuracy
• Interact with 3rd party test houses and logistics provider in day-to-day executions
• Involve in warehouse capacity planning, productivity improvement
• Evaluate data against audit requests and ensure completeness of data.
• Assist the Organization Audit Focal prepare for the internal/external audits
• Ability to meet tight deadlines and prioritize workloads
• Other administrative tasks as assigned

Who we’re looking for:

• At least 2-5 years’ experience in a Logistics Coordinator role, also open to candidates with Customer Service experience in 3PL Logistics services providers environment.
• Diploma or Bachelor’s Degree in Business Administration, Supply Chain Management, Logistics, or a related field.
• Proficient with standard business tools (especially Excel).
• Able to multitask and take on new roles as and when assigned.
• Able to work independently and have initiative, good interpersonal communication skills.
• Strong spoken and written communication skills in English and Chinese to handle overseas internal and external stakeholders.
• Having high attention to details.
• Work cooperatively with others to achieve targets and objectives.

Benefits:

• Attractive salary structure with medical and dental Benefits
• State of the Art Open Concept Working Environment
• Collaborative and Motivated Team
• Supportive management who are invested in your success
• Attire: Smart Casual
• Walking distance from Tai Seng MRT

Established in 2001, Fusion Worldwide is a premier, global open market distributor of electronic components with an established reputation of excellence in sourcing, quality, and outstanding customer support. Solving supply chain disruptions is where we are truly able to provide key service to all our customers, and we are looking for motivated individuals like you to join this rapidly growing industry! With our company headquarters located in the scenic Boston Seaport area, we also have key locations in Amsterdam, Singapore, Munich, Guadalajara, Seoul, and San Francisco. At our current rate of growth, we are continuously expanding our global footprint to reach all corners of the world, and we are dedicated to finding top talent to help us grow in all regions!