Order Fulfillment & Customer Success Coordinator

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking an experienced Customer Service Associate to provide support and manage order fulfillment processes. The ideal candidate will have at least 2 years of experience, strong communication skills, and be proficient in Microsoft Office. Responsibilities include processing orders, maintaining inventory levels, and managing customer relationships. The role requires availability for a rotating standby schedule during weekends and holidays.

Qualifications

• At least 2 years of relevant experience.
• Experience with Oracle or SAP system will be an added advantage.
• Knowledge of Japanese will be an advantage.

Responsibilities

• Process quotations, purchase orders, and sales orders efficiently.
• Manage Customer Consignment Programs.
• Ensure on-time deliveries to internal and external customers.

Skills

Customer support

Order fulfillment

Communication skills

Interpersonal skills

Education

Diploma in Business Studies or equivalent

Tools

Oracle

SAP

Microsoft Office Applications

Job description

A leading recruitment firm in Singapore is seeking an experienced Customer Service Associate to provide support and manage order fulfillment processes. The ideal candidate will have at least 2 years of experience, strong communication skills, and be proficient in Microsoft Office. Responsibilities include processing orders, maintaining inventory levels, and managing customer relationships. The role requires availability for a rotating standby schedule during weekends and holidays.