OPERATIONS MANAGER (BEAUTY INDUSTRY)

ADEPT MANPOWER (ASIA) PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking an experienced Operations Manager in the beauty industry to oversee outlet performance. You will lead teams, drive revenue growth, and ensure outstanding customer experiences. The ideal candidate has a degree in Business Administration and at least 5 years of relevant management experience. This position offers an opportunity to shape the customer journey and achieve sales excellence.

Qualifications

• Minimum 5 years’ experience in sales & operations management, preferably in the beauty or service industries.
• Proven track record of achieving and exceeding sales targets.
• Strong communication and people management skills.

Responsibilities

• Lead and inspire outlet teams to achieve sales KPIs.
• Monitor branch performance and drive revenue growth.
• Train staff to maximize sales performance.
• Ensure smooth daily operations for customer satisfaction.
• Build customer loyalty through excellent service.

Skills

Leadership

Sales Management

Coaching

Customer Service

Analytical Skills

Education

Diploma/Degree in Business Administration

Job description

Overview

Location: Central

Working Days: 5-day work week

Industry: Beauty & Wellness

About the Role

We are seeking an experienced and driven Operations Manager in the beauty industry to oversee outlet performance and sales operations across our brand. Reporting to the Operations Director, you will play a key role in driving revenue growth, building high-performing teams, and ensuring an outstanding customer journey at every touchpoint.

Key Responsibilities

• Lead, coach, and inspire outlet teams to achieve overall sales KPIs.
• Partner with Branch Managers to monitor performance and drive revenue growth.
• Mentor and train staff, equipping them with the skills to maximize sales performance.
• Oversee smooth daily operations to ensure service consistency and customer satisfaction.
• Build customer loyalty through excellent service standards and effective resolution of service-related issues.

Job Requirements

• Diploma/Degree in Business Administration or related field.
• Minimum 5 years’ experience in sales & operations management, preferably in retail, beauty, wellness, or service industries.
• Proven track record of achieving and exceeding sales targets.
• Strong leadership, communication, and people management skills.
• Sales-driven, analytical, and adaptable to thrive in a fast-paced environment.

Application Instructions

To facilitate in the job application, please include the following in the resume:

• Last drawn, current and expected salary.
• Duties and responsibilities for each job.
• Resume in Microsoft Word format.
• Reason for leaving for past and present employment.
• Availability.
• Residential area.

Thank you.

David Ong (R1110279)

Adept Manpower (EA License: 22C1006)

https://adeptmanpower.com/