Operations Lead: Team Builder & Client Success

CSP MAINTENANCE PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A cleaning and maintenance service provider in Singapore seeks an experienced operations manager to recruit and manage staff, oversee client relations, and ensure high service quality. The ideal candidate should have a Diploma or Bachelor's degree in operations management, with at least 2 years of experience in commercial cleaning. Strong leadership and communication skills are essential for improving workflow and building consensus among clients and team members.

Qualifications

• Experience in management, operations, and leadership.
• Minimum 2 years cleaning experience in commercial building.
• Ability to build consensus and relationships among managers, clients, and workers.
• Excellent communication skills.

Responsibilities

• Recruit, train, assign, schedule, coach, counsel, and discipline employees.
• Communicate job expectations and review job contributions.
• Contribute operations information to strategic plans and reviews.
• Forecast requirements and prepare an annual budget.
• Maintain a safe and healthy work environment.
• Manage relationships with clients.

Skills

Critical thinking

Problem-solving capability

Planning and organizing

Decision-making

Communication skills

Persuasiveness

Influencing and leading

Delegation

Conflict management

Adaptability

Stress tolerance

Team work

Education

Diploma or Bachelor’s degree in operations management or related field

Job description

A cleaning and maintenance service provider in Singapore seeks an experienced operations manager to recruit and manage staff, oversee client relations, and ensure high service quality. The ideal candidate should have a Diploma or Bachelor's degree in operations management, with at least 2 years of experience in commercial cleaning. Strong leadership and communication skills are essential for improving workflow and building consensus among clients and team members.