Operations Executive

Thye Hua Kwan Moral Society; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A welfare organization in Singapore is seeking an Operations Executive to manage daily care operations for residents with multiple disabilities. The role involves overseeing operational standards, engaging with multidisciplinary teams, and ensuring the well-being of residents. Ideal candidates should hold a degree, have strong communication skills, and be comfortable with report writing. Fresh graduates are welcome to apply.

Qualifications

• Minimally possess a degree in any field.
• Fresh grads are welcome to apply.
• Comfortable working with residents with multiple disabilities.

Responsibilities

• Oversee operational matters during shifts.
• Conduct inspections to ensure cleanliness and serviceability.
• Supervise Junior Staff and maintain relationships within the team.

Skills

Team player

Good communication skills

Interpersonal skills

Multi-tasking

Report writing

Education

Degree in any field

Tools

Microsoft Office applications

Job description

About Us

Moral Welfare Home is a Welfare Home providing care and accommodation for residents with multiple disabilities (physically/ intellectually disabled, psychiatric illness). The Home is gazetted by the Ministry of Social and Family Development, who is providing funding for the residents, who are destitute and wards of the state.

About the Role

The Operations Executive manages the shift revolving around the daily care of residents. He/ She will be working with colleagues from multidisciplinary teams in ensuring that the well-being of residents is maintained and upheld morally and ethically. He/ She will ensure that all facilities are serviceable and operational procedures and conducted accordingly and properly. He/ She will uphold communication standards as a representative of the Home, in his/ her correspondence with external stakeholders.

Key Responsibilities

The duties and responsibilities of a Operations Executive are listed in the following, but not limited to:

• Aware and oversee all operational matters on shift, and ensure that matters are reported accordingly to supervisors (Senior Operations Executive, Assistant Manager, Assistant Superintendent)
• Maintain good housekeeping and conduct inspections to ensure that facilities are serviceable, and that all procedures are conducted timely and with standards
• Check on general cleanliness of Home within dormitories and toilets, and check general areas for mosquito breeding
• Work within the Operations Team on portfolios revolving around the upkeep of facilities and aspects of resident care
• Uphold communication standards in preparation of Incident Reports and email correspondences with external stakeholders (Public, Vendors, Kin, Governmental Bodies)
• Oversee and provide supervision for Junior Staff to ensure that the operational needs are met during shifts
• Maintain good working relationships with colleagues within a multidisciplinary team to address the needs of residents through a multidisciplinary approach
• Address the psychosocial needs of residents through care & counselling and behaviour modification efforts, in-line with the Case Management Team
• Any other duties as assigned by the Superintendent of the Home

Qualifications and Skills

• Minimally possess a degree in any field
• No experience required; fresh grads are welcome to apply
• Comfortable working with residents with multiple disabilities (physical, intellectual, psychiatric illness)
• Effective team player with good communication and interpersonal skills
• Competency with report writing standards
• Multi-tasking is required
• Proficiency with Microsoft Office applications