Operations Executive

LS 2 SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A cleaning services company in Singapore is seeking an experienced Operations Manager to oversee day-to-day operations and ensure quality service delivery. The ideal candidate will have a minimum of 3 years' experience in operations, preferably within the cleaning or facilities management industry. Bilingual proficiency and a Class 3 driving license are required. This role offers a chance to play a crucial part in managing efficient cleaning services.

Qualifications

• Minimum of 3 years’ experience in Operations.
• Experience in a Facilities Management / Cleaning industry is preferred.
• Class 3 driving licence is required.

Responsibilities

• Manage day-to-day operations for cleaning services.
• Coordinate with multiple stakeholders to ensure service quality.
• Conduct safety measures supervision during operations.
• Compile and analyze data for process improvement.
• Facilitate effective work processes.

Skills

Customer service

Bilingual in English and another language

Communication skills

Interpersonal skills

Hands-on attitude

Job description

Job Description

• Manage the day-to-day operations pertaining to the areas of cleaning within the clients’ facilities.
• Provide support during events and the special occasions that require additional attention in terms of cleaning management
• Coordinate with Operations Director, Supervisor and Client to ensure quality service delivery
• Ensure cleaning teams adhere to safety measures during the cleaning operation
• Assist in budget planning for cleaning operations
• Compile and analyse relevant data to propose recommendations for cleaning process improvement
• Assist in development and review of operations plan to improve work procedures and quality service delivery
• Maintain stock and inventory
• Implement maintenance schedules for tools and equipment
• Facilitate effective work processions
• Assist in resolving existing contract conflicts
• Report potential risks on contractual changes to the management
• Guide teams to respond to major incidents and emergencies

Job Requirements

• Minimum of 3 years’ experience in Operations.
• Experience in a Facilities Management / Cleaning industry is an added advantage
• Proven track record in customer service;
• Bi-lingual in English and one other major language
• Excellent communication and interpersonal skills;
• Hands-on and a positive attitude;Technically independent with good initiative
• Class 3 driving licence