Operations Executive

RAFFLES MEDICAL GROUP LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A premium healthcare provider in Singapore is seeking an Operations Executive to support a new healthcare initiative. This role involves managing projects from inception to daily operations, requiring strong project management skills and a passion for delivering excellent patient care. Ideal candidates should have a degree and relevant experience in the healthcare industry.

Qualifications

• Degree required; preference for 2+ years in healthcare.
• Team player with good interpersonal skills.
• Self-motivated and independent.

Responsibilities

• Assist in planning and executing healthcare projects.
• Manage day-to-day centre operations for patient experience.
• Conduct regular operations reviews and recommend improvements.

Skills

Project management

Interpersonal skills

Team collaboration

Self-motivated

Education

Degree in Business / Management Studies or related discipline

Job description

Job Summary

We are seeking a dynamic and detail-oriented Operations Executive to support the development and eventual day-to-day running of a new premium healthcare initiative.

This role offers a unique opportunity to contribute from project inception to operational implementation, making it ideal for candidates with both project management and healthcare operations experience.

Key Responsibilities

Project Management (Pre-launch):

• Assist in planning, coordinating, and executing special healthcare-related projects from concept to completion
• Work closely with cross-functional teams including medical, facilities, procurement, and IT to ensure timely progress
• Monitor project milestones, maintain documentation, and report updates to leadership
• Conduct vendor coordination, site walkthroughs, and track project deliverables
• Support hiring and onboarding of initial team members and coordinate training sessions

Centre Operations (Post-launch):

• Manage day-to-day centre operations with a strong focus on delivering a seamless and premium patient experience
• Oversee manpower planning, including staff scheduling, leave tracking, and roster planning
• Monitor staffing levels to ensure appropriate coverage and elevate when support is required
• Facilitate team coordination, communication, and performance tracking
• Conduct regular operations reviews and recommend improvements in workflow and service quality
• Ensure compliance with internal SOPs and regulatory requirements
• Liaise with internal stakeholders for maintenance, procurement, IT support, and other admin functions
• Take ownership of the centre’s P&L, including cost control, budgeting, and resource utilisation

Job Requirements

• Degree in Business / Management Studies or any other discipline
• At least 2 years of relevant experience in healthcare industry will be preferred but we will also consider candidates with no prior experience
• Team player with good interpersonal skills and a positive attitude
• Self-motivated and independent
• 5.5 days work week