Operations Director

WEI'S MART PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading retail company in Singapore is looking for an experienced retail manager to assist in developing strategies that enhance sales and customer experience across all locations. The successful candidate will have a minimum of 5 years in retail management, strong analytical skills, and proven leadership abilities. This role involves regular evaluation of store performance, mentoring store managers, and collaborating with various teams to ensure operational efficiency.

Qualifications

• 5+ years of experience in retail management, with a proven track record of driving sales and operational excellence.
• Strong analytical skills, with the ability to interpret data and translate it into strategic initiatives.
• Demonstrated leadership abilities and experience managing diverse teams.

Responsibilities

• Assist in developing and implementing retail strategies to achieve sales goals.
• Support the Retail Director in managing operational performance.
• Conduct regular store visits to assess efficiency and customer service quality.
• Analyze sales data to identify areas for improvement.
• Lead and mentor store managers to achieve their goals.
• Collaborate with cross-functional teams to optimize store performance.
• Participate in recruitment and training for new staff.

Skills

Retail management

Data analysis

Leadership

Job description

Responsibilities

Assist in the development and implementation of retail strategies to achieve sales goals and enhance customer experience across all locations.

Support the Retail Director in managing operational performance, ensuring adherence to company policies and procedures.

Conduct regular store visits to assess operational efficiency, merchandising standards, and customer service quality.

Analyze sales data and key performance indicators to identify areas for improvement and drive actionable insights.

Lead and mentor store managers, empowering them to achieve their goals and develop their teams.

Collaborate with cross-functional teams, including marketing, inventory management, and human resources, to optimize store performance.

Participate in recruitment, training, and onboarding processes for new staff members.

Required and Preferred Qualifications

Required:

• 5+ years of experience in retail management, with a proven track record of driving sales and operational excellence.
• Strong analytical skills, with the ability to interpret data and translate it into strategic initiatives.
• Demonstrated leadership abilities and experience managing diverse teams.