Operations Analyst

CENTURION CORPORATION LIMITED; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading company in student accommodation is seeking an Operations Analyst to enhance operational efficiency and support data-driven decisions. The role involves data analysis, process optimization, and collaboration with cross-functional teams. Ideal candidates will have a degree in a relevant field and at least two years of operational experience, ideally in hospitality or property management. Strong analytical skills with tools like StarRez, Excel, and Power BI are essential. Join a mission-driven team to support student well-being.

Benefits

Collaborative work environment

Opportunity to shape operational practices

Focus on student success and wellbeing

Qualifications

• At least 2 years of operational experience in hospitality, data, or systems analysis.
• Interest in student accommodation and a willingness to be hands-on.
• Strong analytical skills with proficiency in data visualization tools.
• Excellent communication and stakeholder management skills.

Responsibilities

• Set up and analyze data from StarRez and other PMS.
• Develop and maintain dashboards on key metrics.
• Improve standard operating procedures for operations.
• Support training and onboarding for staff on systems.

Skills

Data Analytics

Excel

Power BI

Stakeholder Management

Attention to Detail

Education

Bachelor’s degree in Business, Data Analytics, Operations, or a related field

Tools

StarRez

Property Management Systems

Job description

Role Overview:

We are seeking a detail-oriented and proactive Operations Analyst to support the operational efficiency of our Student Accommodation division. This role will play a key part in leveraging data from property management systems (PMS), establishing and refining operational procedures, and supporting the broader team with data-driven insights and process improvements.

Key Responsibilities:

Data Management & Reporting

• Set up, extract and analyze data from StarRez or other PMS to support operational and strategic decision-making.

• Develop and maintain dashboards and regular reports on occupancy, leasing, maintenance, ESG and student engagement metrics.

• Identify trends and anomalies in data to recommend actionable insights.

Process Development & Optimization

• Improve and implement standard operating procedures (SOPs) across key functions such as revenue collections, room allocation, check-in/check-out, maintenance tracking, and incident reporting

• Collaborate with cross-functional teams to streamline workflows and improve service delivery.

System Support & Integration

• Act as a key liaison between the Student Accommodation team and IT/StarRez support to troubleshoot issues and implement system enhancements.

• Support training and onboarding of staff on StarRez and other systems

Operational and Administrative Support

• Assist in planning and execution of operational activities during peak periods (e.g., move-in/move-out).

• Support compliance and audit processes by ensuring data accuracy and procedural adherence.

• Contribute to ongoing projects and continuous improvement initiatives.

Job Requirements:

• Bachelor’s degree in Business, Data Analytics, Operations, or a related field.

• At least 2 years of experience in operational capacity in hospitality, data, or systems analyst role (experience in student accommodation or property management is a plus).

• Interest in student accommodation and a willingness to be hands‑on

• Proficiency in StarRez or similar property management systems, or a fast learner

• Strong analytical skills with proficiency in Excel, Power BI, or other data visualization tools.

• Highly organized, with a keen eye for detail and a proactive mindset.

• Excellent communication and stakeholder management skills.

• Must be flexible and comfortable with traveling overseas for extended periods when required

Why Join Us?

• Be part of a mission‑driven team supporting student success and wellbeing.

• Opportunity to shape and improve operational practices in a dynamic environment.

• Work with a collaborative and forward‑thinking team.