operation supervisor

TSR IMPORT PTE. LTD.; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A logistics and operations company in Singapore is seeking an Operations Manager to oversee daily operations, manage staff, and ensure compliance with quality and safety standards. The ideal candidate has 2–5 years of experience in operations, strong leadership skills, and knowledge of operational processes. This role offers the opportunity to work in a fast-paced environment with a focus on team development and efficiency.

Qualifications

• 2–5 years of experience in operations, supervision, or related field.
• Experience in specific industry (manufacturing, logistics, retail) is a plus.

Responsibilities

• Oversee day-to-day operations to ensure smooth workflow.
• Schedule, supervise, and coach staff members.
• Ensure compliance with quality standards and safety policies.
• Serve as a liaison between employees and management.
• Maintain accurate records of production and operations.

Skills

Leadership

Communication

Problem-solving

Multitasking

Knowledge of operational processes

Computer proficiency

Education

High school diploma

Associate or bachelor’s degree

Tools

MS Office

ERP tools

Scheduling software

Job description

Key Responsibilities

1. Operational Management

• Oversee day‑to‑day operations to ensure smooth workflow and timely completion of tasks.
• Monitor performance indicators such as productivity, quality, and output.
• Implement and improve operational processes and procedures.
• Ensure compliance with company standards, policies, and regulations.

2. Team Leadership & Supervision

• Schedule, supervise, and coordinate staff activities.
• Train, coach, and mentor team members to improve performance and skill development.
• Conduct performance evaluations and provide feedback.
• Address employee concerns, conflicts, and disciplinary actions when needed.

3. Quality & Safety Compliance

• Ensure all operations meet quality standards and customer requirements.
• Enforce workplace safety policies and conduct regular safety inspections.
• Investigate incidents or process failures and implement corrective actions.

4. Communication & Coordination

• Serve as a liaison between employees, management, and other departments.
• Communicate work expectations, project updates, and operational changes.
• Participate in meetings and contribute insights for improving efficiency.

5. Reporting & Documentation

• Maintain accurate records of production, attendance, and operational metrics.
• Prepare daily/weekly/monthly operational reports.
• Track KPIs and recommend improvements based on data analysis.

Qualifications

Education & Experience

• High school diploma required; associate or bachelor’s degree preferred.
• 2–5 years of experience in operations, supervision, or a related field.
• Experience in the specific industry (e.g., manufacturing, logistics, retail) is a plus.

Skills & Competencies

• Strong leadership and team‑management abilities.
• Excellent communication and interpersonal skills.
• Problem‑solving and decision‑making capabilities.
• Ability to multitask and work under pressure.
• Knowledge of operational processes, safety standards, and quality control.
• Proficiency in basic computer systems (e.g., MS Office, ERP tools, scheduling software).

Working Conditions

• Fast‑paced environment requiring adaptability.
• May require weekend, holiday, or shift work depending on operational needs.
• Physical requirements needed such as standing, lifting, warehouse work, etc.