Operation Executive (LC) - JY

PASONA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A staffing agency in Singapore is seeking an Operation Executive to manage sales accounts and support order processing. Responsibilities include coordinating customer orders, monitoring back-orders, and providing customer service. The ideal candidate holds a Bachelor's Degree or Diploma and has 5+ years of sales support experience. Proficiency in Microsoft Office is required, with an automotive background being a plus. This position offers a salary of up to $4,000 based on experience.

Qualifications

• 5 years of experience in sales support or order desk.
• Good knowledge in full set of shipping documents and LC handling.
• Automotive background will be an advantage.

Responsibilities

• Manage selected key sales accounts.
• Assist Sales PIC to achieve sales target.
• Handle customer's enquiries and complaints.
• Monitor and follow up on back-orders.

Skills

Customer support

Order management

Communication skills

Education

Bachelor's Degree/Diploma

Tools

Microsoft Office (Excel, Word)

Job description

Job ID: 20011

• Location: Paya Lebar
• Working hours: 9am - 6pm
• Salary: up to $4,000 (Depending on experiences)

Job Description

• To coordinate and process customers' orders with efficiency enabling faster turnaround time

DUTIES & RESPONSIBILITIES:

Accounts Management

• Management of selected key sales accounts
• Assist Sales PIC to achieve sales target
• Handle and attend to customer's enquiry and complaints
• Provide customer support and maintain good customer service

Order Management

• Handle all customer's orders and enquiry
• Receive and process orders, issue SOC timely
• Monitor and follow up on back-orders, handle shipping discrepancy

Operation and Shipping Arrangement

• Coordinate with warehouse on picking/ packing of goods according to shipping schedule
• Coordinate closely with forwarders and arrange on time shipment of customer orders
• Ensure accuracy in shipping documentations and endorsements
• Check accuracy on invoices and charges from forwarder, entry into system
• Book and arrange vessel on-time and on schedule

Payment Management

• Ensure LC accuracy and proper, on time submission to bank
• Ensure remittance received in bank
• Follow-up and monitor customer payment
• Any other duties assigned by superior or by Company

Job Requirement

Education and Qualifications

Bachelor's Degree/Diploma

Practical Experience

5 Years Experience In Sales Support / Order Desk

Professional Business Skills

Good knowledge in full set of shipping documents and LC handling. Automotive background will be an advantage

Interpersonal & Social Skills

Able to work as a team player

Strong written and verbal communications

Computer Skills

Microsoft Office (Good in Excel/Words)

Other Requirements

Good numeracy skills and meticulous. LC knowledge. Customer Support/Order Desk Experience

Interested applicants, kindly send your updated resume to Joanne (R21101135) [e-mail] with the email subject header "Job Application for 20011, Operation Executive".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

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Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135