Onsite IT Support Engineer

Thrive; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A technology solutions provider is seeking a Field Engineer in Singapore to deliver on-site support for technical issues, ensuring effective communication and resolution for client queries. The ideal candidate will have over three years of experience in end-user support and troubleshooting within a corporate environment, held to high communication standards. Responsibilities include diagnosing issues, assisting in configuration, and providing training as necessary. Strong technical skills and customer support background are essential for this role.

Qualifications

• 3+ years providing end-user support for current PC desktop and application software.
• 3+ years installing, upgrading, troubleshooting and repairing personal computers in a corporate networked environment.

Responsibilities

• Diagnose and resolve first level problems for end-users.
• Provide one-on-one end-user problem resolution for client PC software.
• Assist in the configuration of end-user PC desktop hardware.

Skills

Customer support

Troubleshooting

Communication

Technical problem resolution

Education

MCTS (Microsoft Certified Technology Specialist)

Job description

A technology solutions provider is seeking a Field Engineer in Singapore to deliver on-site support for technical issues, ensuring effective communication and resolution for client queries. The ideal candidate will have over three years of experience in end-user support and troubleshooting within a corporate environment, held to high communication standards. Responsibilities include diagnosing issues, assisting in configuration, and providing training as necessary. Strong technical skills and customer support background are essential for this role.