Online Store Site Merchandiser (Japan Online Store)

OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading ecommerce solutions provider in Singapore is seeking an Online Store Site Merchandiser to enhance the Japan online store experience. The role includes managing site navigation, optimizing product launches, and analyzing customer behavior to improve conversion rates. Proficiency in Japanese and at least 3 years’ experience in ecommerce or digital marketing are essential. This position offers the opportunity to work in a fast-paced environment with a focus on enhancing the customer journey.

Qualifications

• Proficiency in Japanese is required for managing Japan-market content.
• 3+ years of experience in ecommerce or digital marketing is ideal.
• Strong understanding of Japan's ecommerce ecosystem is necessary.

Responsibilities

• Manage category pages and site navigation for customer engagement.
• Analyze site metrics to improve conversion rates.
• Coordinate promotions with regional teams.

Skills

Proficiency in Japanese

Ecommerce experience

Site merchandising

Understanding of Japan's ecommerce ecosystem

Customer data analysis

Experience with Adobe Analytics

Detail-oriented

Interest in user behavior

Tools

Adobe Analytics

Job description

Job Overview

• We are looking for an Online Store Site Merchandiser to support our client's Japan online store experience.
• This role focuses on site optimization, product launches, digital merchandising, and improving customer journeys to drive conversion and revenue for the Japan market.

Key Responsibilities

• Manage category pages, on-site navigation, and merchandising to create an engaging customer experience.
• Analyze site metrics to identify growth opportunities and improve conversion rates.
• Coordinate promotional activities and site updates with regional production and UX teams.
• Optimize customer pathways using insights, A/B testing, and performance data.
• Monitor ecommerce trends in Japan and globally to propose optimization initiatives.
• Partner with cross-functional teams on merchandising, demand generation, traffic programs, EDMs, and social activations.
• Execute and maintain product data setup including navigation, search, images, copy, cross-sell modules, and pricing.
• Ensure accuracy of product information and successful launches through daily site QA.
• Support Amazon.co.jp store presence and merchandising activities.

Requirements

• Proficiency in Japanese is required as the role involves reviewing, producing and managing Japan-market website content and communications
• Ideally 3+ years of experience in ecommerce, site merchandising, or digital marketing.
• Strong understanding of Japan's ecommerce ecosystem.
• Comfortable working with customer data, analytics, and insights.
• Experience with Adobe Analytics or similar tools (e.g., heatmaps, behavior analytics).
• Detail-oriented, analytical, and able to work in a fast-paced environment.
• Strong interest in understanding user behavior and customer experience optimization.
• Experience managing Amazon.co.jp stores is a plus.

To Apply

Interested candidates who wish to apply for the advertised position, please click on “Apply Now” and "ATTN: JOSL"

Alternatively, you may email us an updated copy of your resume.

Email Address: [e-mail]

Optimum Solutions Pte. Ltd. | 1 Changi Business Park Crescent, #03-09 Plaza 8@CBP, Singapore 486025