Online Store Sales Operations Specialist

KING SEARCH PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading e-commerce company in Singapore seeks a Sales Operations Staff to ensure the efficient functioning of the online store. Responsibilities include processing orders, coordinating deliveries, and addressing customer inquiries. The ideal candidate should have strong organizational skills, proficiency in MS Office, and excellent communication abilities. This role is essential for maintaining high customer satisfaction and compliance with company policies.

Qualifications

• Strong organizational and time-management skills.
• Proficiency in Microsoft Excel, Microsoft Word, and Outlook.
• Excellent written and verbal communication skills.

Responsibilities

• Perform credit checks to ensure customers do not have bad credit ratings.
• Coordinate with internal teams and customers for timely order dispatch.
• Respond to customer inquiries regarding orders and products.

Skills

Strong organizational skills

Proficiency in Microsoft Excel

Excellent written and verbal communication skills

Ability to multitask

Tools

Microsoft Word

Outlook

Job description

A leading e-commerce company in Singapore seeks a Sales Operations Staff to ensure the efficient functioning of the online store. Responsibilities include processing orders, coordinating deliveries, and addressing customer inquiries. The ideal candidate should have strong organizational skills, proficiency in MS Office, and excellent communication abilities. This role is essential for maintaining high customer satisfaction and compliance with company policies.