On-site Desktop Support Lead: Windows & Networking

NTT Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading technology services company is seeking an On-site Desktop Support Engineer to lead a team in Singapore. The role involves ensuring quality end-user IT support, hands-on troubleshooting, and maintaining compliance with security standards. Candidates need a Bachelor’s in IT, 3+ years of experience in desktop support, and strong communication skills. This role requires effective client interaction and coordination across IT teams, offering an opportunity to impact client success positively.

Benefits

Flexible work options

Professional development opportunities

Qualifications

• 3+ years of experience in Desktop Support or IT Support roles.
• Hands-on experience with desktop hardware and enterprise applications.
• Demonstrated leadership and team coordination skills.

Responsibilities

• Lead and coordinate a team of desktop support associates.
• Diagnose, troubleshoot, and resolve hardware and software issues.
• Provide on-site and remote desktop support to end users.

Skills

Windows operating systems

Desktop hardware troubleshooting

Networking concepts (LAN, Wi-Fi)

Communication skills

Problem-solving skills

Education

Bachelor’s degree in Information Technology or Computer Science

Tools

ITIL Foundation

CompTIA A+

Microsoft Certifications

Job description

A leading technology services company is seeking an On-site Desktop Support Engineer to lead a team in Singapore. The role involves ensuring quality end-user IT support, hands-on troubleshooting, and maintaining compliance with security standards. Candidates need a Bachelor’s in IT, 3+ years of experience in desktop support, and strong communication skills. This role requires effective client interaction and coordination across IT teams, offering an opportunity to impact client success positively.