On-Site Desktop IT Support Engineer – Ang Mo Kio

SUCCESS HUMAN RESOURCE CENTRE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is looking for a proactive Desktop Engineer to join their IT support team. This role involves providing on-site helpdesk support, troubleshooting technical issues, and coordinating with various stakeholders to ensure optimal IT operations. Candidates should possess a minimum diploma in a relevant field and have 1-2 years of experience in desktop support. A willingness to learn and strong troubleshooting skills are essential. This position offers a 2-year contract with the chance for extension or conversion to permanent.

Qualifications

• Minimum Diploma in relevant discipline.
• Minimum 1–2 years of relevant experience in desktop support or IT helpdesk roles.
• Basic networking knowledge (e.g., IP addressing, DNS, DHCP, LAN/WAN troubleshooting).

Responsibilities

• Provide on-site helpdesk support for end-users.
• Liaise with vendors, contractors, and clients to resolve IT-related issues.
• Install, configure, and maintain desktop and laptop systems.
• Maintain accurate documentation of issues and resolutions.
• Assist in IT projects such as system upgrades and office relocations.
• Ensure compliance with IT policies and procedures.
• Conduct client system setup, patching, configuration, and troubleshooting.
• Perform Active Directory domain and GPO administration.
• Conduct end-user training and briefing.

Skills

Desktop support

Troubleshooting

Basic networking knowledge

Education

Diploma in relevant discipline

Job description

A leading recruitment agency in Singapore is looking for a proactive Desktop Engineer to join their IT support team. This role involves providing on-site helpdesk support, troubleshooting technical issues, and coordinating with various stakeholders to ensure optimal IT operations. Candidates should possess a minimum diploma in a relevant field and have 1-2 years of experience in desktop support. A willingness to learn and strong troubleshooting skills are essential. This position offers a 2-year contract with the chance for extension or conversion to permanent.