Duty Manager

Novotel Singapore on Stevens | Mercure Singapore on Stevens; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A prominent hotel group in Singapore is looking for a Hotel Manager to oversee daily operations and ensure adherence to established standards for optimal guest satisfaction. Candidates should possess a Degree or Diploma in Hospitality and have 3-5 years of relevant experience in the hotel industry. Strong leadership and communication skills are essential for this role, as you will also assist in hiring and training front desk staff. Only shortlisted candidates will be contacted.

Qualifications

• Minimum 3-5 years of related experience, preferably in the hotel industry.
• Mature, energetic, assertive, independent.

Responsibilities

• Manage and coordinate daily operations of the hotel.
• Ensure procedures are followed for optimal guest satisfaction.
• Assist in hiring and training front desk employees.

Skills

Leadership skills

Interpersonal skills

Communication skills

Team player

Education

Degree/Diploma in Hospitality

Job description

Responsibilities:

• Manage, supervise and coordinate the daily operations of the Hotel
• Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
• Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.
• Possess Degree/Diploma in Hospitality or relevant qualification;
• Minimum 3- 5 years of related experience preferably in the Hotel industry;
• Mature, energetic, assertive, independent and a team player;
• Strong leadership skills with excellent interpersonal and communications skills.

Only shortlisted candidates will be contacted. Thank you.