NOC Service Engineer: Network Operations & Incident Response

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a NOC Service Engineer in Managed Services. This role involves monitoring network performance, managing incidents, and collaborating with teams to ensure minimal disruption. Candidates should have a degree in Telecommunications and relevant experience in a Network Operations environment. Additionally, certifications like CCNA or JNCIA are preferred. The position offers a structured work week including weekends and public holidays.

Qualifications

• Professional certifications such as CCNA, JNCIA, or Optical Associate Foundation are advantageous.
• Experience in a Network Management or Operations Center within Managed Services is required.
• Hands-on experience with trouble-ticketing systems is crucial.

Responsibilities

• Monitor network performance and manage incidents within defined SLAs.
• Update ticketing systems and escalate issues with vendors.
• Liaise with internal teams to minimize network disruption.

Skills

TCP/IP networking fundamentals

LAN and WAN troubleshooting

Network monitoring tools experience

VMware knowledge

Cloud connectivity services

Education

Degree in Telecommunications

Tools

Network monitoring tools

Linux-based systems

Job description

A leading recruitment firm in Singapore is seeking a NOC Service Engineer in Managed Services. This role involves monitoring network performance, managing incidents, and collaborating with teams to ensure minimal disruption. Candidates should have a degree in Telecommunications and relevant experience in a Network Operations environment. Additionally, certifications like CCNA or JNCIA are preferred. The position offers a structured work week including weekends and public holidays.