Music School Operations & Customer Service Lead (FT/PT)

JOY MUSIC STUDIO (MARINE PARADE) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A music education institution in Singapore is looking for a Customer Service and Operations Executive. The role can be part-time or full-time with responsibilities including managing enquiries, overseeing daily operations, and supporting marketing activities. Ideal candidates should have a post-secondary diploma, a friendly demeanor, and customer service experience. Enjoy working in a collaborative and vibrant team environment. Interested applicants should send their CV and cover letter to [e-mail].

Benefits

Competitive Salary and Bonus Incentive Programs

Paid Annual Leave and Medical Leave

Medical Insurance Coverage

Mentorship and training support

Special rates for music lessons

Fun, energetic work environment

Qualifications

• Fresh graduates are welcome to apply.
• At least 1 year experience in music or education/tuition related industry or customer-facing roles.
• Skills/Experience in music, performance arts, or production are a bonus.

Responsibilities

• Respond to enquiries and manage customer leads.
• Oversee day-to-day operations and administration at the centre.
• Support marketing and help coordinate school activities.
• Create a friendly, positive, and professional environment.

Skills

Personal initiative

Detail-oriented

Team player

Problem solving

Multi-tasking

Confident communication skills

Friendly, cheerful personality

Education

Business or music related post-secondary diploma or degree

Job description

A music education institution in Singapore is looking for a Customer Service and Operations Executive. The role can be part-time or full-time with responsibilities including managing enquiries, overseeing daily operations, and supporting marketing activities. Ideal candidates should have a post-secondary diploma, a friendly demeanor, and customer service experience. Enjoy working in a collaborative and vibrant team environment. Interested applicants should send their CV and cover letter to [e-mail].