Mortgage Lending QA & Process Improvement Lead

K Infinity Management Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading financial services company in Singapore is seeking a Test Qualified Manager (Loan) to ensure high-quality standards in lending operations. The role involves developing quality control processes, conducting audits, training loan officers, and collaborating with compliance teams. Candidates should have experience in quality assurance within the financial sector and strong analytical skills. Competitive remuneration and opportunities for career growth are provided, fostering a supportive work environment.

Benefits

Competitive remuneration

Opportunities for career development

Health and wellness benefits

Qualifications

• Experience in a quality assurance or loan auditing role.
• Candidates must have passed Money Lenders Test.
• Thorough understanding of lending regulations and underwriting guidelines.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across different departments.

Responsibilities

• Develop and implement quality control processes for loan documentation.
• Conduct audits and inspections for lending practices improvement.
• Provide feedback and training to loan officers.
• Collaborate with compliance and risk management teams.
• Analyse performance metrics and recommend process enhancements.
• Support continuous improvement of lending workflows and technology.

Skills

Quality assurance experience

Analytical skills

Communication skills

Team collaboration

Tools

Data analysis tools

Quality management software

Job description

A leading financial services company in Singapore is seeking a Test Qualified Manager (Loan) to ensure high-quality standards in lending operations. The role involves developing quality control processes, conducting audits, training loan officers, and collaborating with compliance teams. Candidates should have experience in quality assurance within the financial sector and strong analytical skills. Competitive remuneration and opportunities for career growth are provided, fostering a supportive work environment.