(MNC) Helpdesk Support Executive| Up to $3.2k + AWS | West - LQ

-; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local HR consultancy based in Singapore is seeking a skilled individual for an IT support role. The candidate will be responsible for leading helpdesk operations, managing IT assets, and supporting the IS Officer in delivering IT services. Ideal applicants should have a Higher Nitec in Computer Science or related fields and relevant experience in helpdesk or desktop support. The position offers a salary of up to $3.2k depending on experience and education, with required office hours from Monday to Friday.

Qualifications

• Relevant Helpdesk or Desktop Support experience is highly advantageous.
• Strong communication and problem-solving skills are beneficial.

Responsibilities

• Support IS Officer in delivering IT services and maintaining documentation.
• Lead helpdesk operations including user support and ticket resolution.
• Manage and maintain IT assets and software installations.
• Identify and evaluate IT improvements.

Skills

IT service delivery

User support

Helpdesk operations

IT asset management

Education

Higher Nitec in Computer science / Information Technology

Job description

Location: Jurong East (10mins walk from JE MRT)

Working Hours: Monday - Friday, Office Hours

Salary: Basic up to $3.2k (Depending on experience & education) + AWS

Key Duties

• Support IS Officer in delivering IT services and maintaining IS/QEMS documentation.
• Lead helpdesk operations, including desktop implementation, user support and timely ticket resolution.
• Manage and maintain IT assets, software installations and IS inventory systems.
• Identify, evaluate, and implement IT improvements as part of continual initiatives.

Key Requirements

• Min Higher Nitec in Computer science / Information Technology or related field is highly advantageous.
• Relevant Helpdesk or Desktop Support experience is highly advantageous.

Please submit your updated resume on Whatsapp at wa.me/6587504643 or press the APPLY NOW BUTTON.

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Please be notified that only shortlisted candidates will be notified.

Charlotte Loh | Reg No.: R25127073 | Griffin HR Consultancy Pte Ltd | EA Licence No.: 23C1449