Member Services Admin Executive | Billing & Support

SEARCH AVENUE PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A reputable recreation industry company in Singapore is looking for an Admin Account Executive. The successful candidate will manage membership records, handle enquiries, and support administrative tasks. Applicants should have 1-2 years of relevant experience, excellent communication skills, and the ability to work well in a diverse team. This role offers a dynamic work environment with a focus on customer service and teamwork.

Qualifications

• 1 - 2 years of relevant experience in customer service, membership service, or the hospitality sector.
• Strong communication and interpersonal skills with a positive attitude.
• Ability to work in multi-ethnic teams and adapt to cultural diversity.

Responsibilities

• Manage and maintain accurate member records and databases.
• Handle membership applications, renewals, and terminations.
• Manage membership billing and payment follow-ups.
• Provide prompt responses to member enquiries.
• Handle phone calls and walk-in enquiries.
• Carry out ad hoc duties assigned by management.

Skills

Management Skills

Internal Communications

Microsoft Office

Strong Attention To Detail

Interpersonal Skills

Administration

Bank Reconciliation

Office Administration

Accounts Receivable

Accounting

Customer Service

customer service support

Hospitality

Job description

A reputable recreation industry company in Singapore is looking for an Admin Account Executive. The successful candidate will manage membership records, handle enquiries, and support administrative tasks. Applicants should have 1-2 years of relevant experience, excellent communication skills, and the ability to work well in a diverse team. This role offers a dynamic work environment with a focus on customer service and teamwork.