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A non-profit healthcare organization in Singapore is seeking a Medical Centre Manager to oversee operations and lead clinical and administrative teams. You will collaborate with various departments to achieve financial goals, monitor service quality, and ensure compliance with operational procedures. The ideal candidate has significant experience in healthcare operations and excellent leadership skills. This role requires the ability to work independently and manage multiple responsibilities efficiently.
Collaborate with Head of Operations, Clinical Services, and Strategic Partnerships to achieve revenue targets and ensure proper financial management, including cost control, inventory, and reporting.
Coordinate clinical and administrative teams, enforce policies, and ensure accuracy of key documents and operational procedures.
Monitor team performance, customer satisfaction, and service quality; support investigations and implement improvements with Quality Management.
Manage equipment, supplies, maintenance, and record-keeping in collaboration with Procurement and Facilities.
Assist in implementing and auditing clinical services, stay updated on offered services, and support staff orientation and meetings.
Perform any other duties assigned by Head of Operations.
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