Market Executive, Singapore

TRIP.COM TRAVEL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading travel service provider in Singapore is seeking an administrative support professional for the hotels team. The role involves maintaining hotel relationships, training partners, and resolving operational issues. Ideal candidates should hold a Bachelor's degree and have at least 1 year of relevant experience in e-commerce or hotel management. This position offers a dynamic team environment and opportunities for growth.

Benefits

Flexible work arrangement

Learning opportunities

Company-sponsored events

Qualifications

• Minimum 1 year of working experience in e-commerce operations, marketing support, hotel reservations, or revenue management.
• Experience in OTA is a plus.
• Strong ability to learn quickly.

Responsibilities

• Provide administrative support to the hotels team.
• Train new hotel partners on using the extranet.
• Conduct market and competitor research.

Skills

E-commerce operations

Detail-oriented

Team player

Proficient in computer applications

Education

Bachelor's degree

Job description

Overview

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role

• Provide administrative support to the hotels team and hotel supply network.
• Support the team in maintaining hotel relationships and coordinating with other departments for assigned projects.
• Train new hotel partners on using the extranet, including managing rates and availability on the site.
• Assist with hotel activation processes.
• Work closely with Market Managers to manage supplier accounts.
• Resolve issues related to accounting, allotments, notifications, cancellations, and other operational matters.
• Conduct market and competitor research.
• Evaluate performance/production and recommend appropriate follow-up actions.
• Prepare business review reports as required.
• Coordinate merchandising activities with hotel partners, including special deals and promotions.
• Ensure timely and accurate delivery of content and photos for both new and existing hotels.
• Handle ad-hoc administrative requests and operational tasks as assigned.

What you\'ll Need to Succeed

• Minimum 1 year of working experience in e-commerce operations, marketing support, hotel reservations/coordination, or revenue/yield management (experience in OTA is a plus).
• Minimum Bachelor\'s degree holder
• Detail-oriented, with strong ability to learn quickly.
• Able to work independently with minimal supervision.
• Dynamic, positive, and a strong team player.
• Proficient in computer applications and systems.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it\'s a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What\’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Find out more about opportunities at careers.trip.com

Have a good trip, and see you soon!