Manager/Snr Executive/Executive, Engagement, Communications and Engagement, PSD

Public Service Division; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A government agency in Singapore is seeking a Manager/Senior Executive/Executive to join their Engagement team. The role involves developing strategies to enhance employee engagement for 154,000 public officers, managing events, and producing compelling communications materials. The ideal candidate should possess strong emotional intelligence, project management skills, and proficiency in content development. This position offers a structured career development path within a supportive community focused on public service excellence.

Qualifications

• Strong emotional intelligence to engage officers as advocates.
• Experience in creating clear, engaging content.
• Skills in managing group dynamics and stakeholder relations.
• Ability to analyze engagement data and propose solutions.

Responsibilities

• Develop and execute strategies to engage public officers.
• Manage events from concept to delivery.
• Write content that connects with public officers.
• Produce communications materials for various audiences.
• Facilitate productive dialogues among stakeholders.
• Manage project life cycles within scope and budget.

Skills

Employee Engagement & Community Building

Communications & Content Development

Facilitation & Stakeholder Management

Analytical Thinking & Problem-Solving

Tools

Adobe Creative Suite

Job description

What the role is:

As a Manager/Senior Executive/Executive in our Engagement team, you will collaborate with partners within PSD and across Government to develop and execute strategies to engage 154,000 public officers to support PSD’s mission to build a first-class Public Service. This would include managing multiple concurrent events from concept to delivery, working both independently and collaboratively across the Public Service.

What you will be working on:

• Building and activating officer communities:
  • Identifying champions, facilitating meaningful dialogue, and nurturing advocacy networks that generate authentic participation across agencies.
• Conceptualising branding and engagement activities: from visual guidelines to events that promote learning, innovation, and well‑being for public officers.
• Developing feedback mechanisms to collect and derive insights on officers’ views on various policies and initiatives.
• Writing clear, engaging content that connects with public officers’ experiences and motivations, demonstrating understanding of the public service context and officer mindset.
• Producing compelling communications materials across various formats (electronic direct mailers, infographics, newsletters, photo and video stories) for internal and external audiences.
• Events Management: planning and executing a range of events for diverse audiences to meet PSD’s comms and engagement objectives.
• Programme and Project Management: managing the life cycle of projects from development to decline within the stipulated scope, timeline and budget, and in line with PSD’s values. This requires strong project management and problem‑solving skills.

What we are looking for:

• Employee Engagement & Community Building – Ability to identify, connect with, and activate officers as genuine advocates and participants. This requires emotional intelligence to understand different motivations, interpersonal skills to build trust across hierarchical levels, and experience in growing organic communities.
• Communications & Content Development – Ability to craft clear, engaging content that resonates with public officers’ experiences, and produce communications materials across various formats and platforms. This includes both strategic messaging skills and technical capabilities in visual design software (e.g. Adobe Creative Suite).
• Facilitation & Stakeholder Management – Skilled in creating productive dialogue, managing group dynamics, and working effectively with stakeholders at all levels to co‑create solutions and build consensus on initiatives. Ability to actively engage stakeholders at all levels, both internally and externally, to co‑create solutions that meet their needs while advancing PSD’s objectives.
• Analytical Thinking & Problem‑Solving – Strong ability to work with ambiguity, analyse engagement data to inform strategies. Able to investigate loosely defined problem spaces, sense‑make, and propose and implement sound solutions in dynamic environments within tight timeframes.

Our career development: As part of your continuous development, you will have access to learning and developmental opportunities that PSD provides as the central people agency. This would include structured opportunities for internal job rotations in the Communications and Engagement cluster, other clusters in PSD, as well as other agencies within the Public Service during your career with us.

Applicants will typically be notified on whether they are shortlisted or not within 4 weeks of the closing date of the job posting. Successful candidates will be offered a 2-year contract in the first instance.

About Public Service Division

The Public Service Division (PSD) stewards a trusted Singapore Public Service for a successful and vibrant Singapore. Our 4 key roles include:

• Developing a flourishing and diverse workforce by supporting our public officers’ continual growth of skills and creating meaningful careers.
• Developing a forward‑looking and inspiring community of leaders who are united, resilient, and anchored in public service values and ethos.
• Building future‑ready public sector organisations by steering and supporting transformation of our organisations and catalysing innovations for organisations to work more effectively.
• Driving good governance, values and excellence to safeguard the integrity and reputation of the Public Service and uphold the trust of citizens.

Why join us? When you join PSD, you become part of a community that learns together and cares for one another. We look out for your well‑being and partner you in your career growth. Being in the business of developing People and driving transformation makes our work deeply purposeful. What you do will impact our public officers and agencies, and in turn make a difference to Singapore and Singaporeans.

If you share our passion in reimagining possibilities and pushing boundaries to shape a first‑class Public Service, we welcome you to join us.