Manager/Senior Manager (Properties & Facilities Maintenance)

National Library Board; Singapore; Hybrid; SGD 80,000 - 100,000; Full time

Job summary

A public library authority in Singapore is seeking a Facilities Manager to ensure optimal maintenance of its properties and facilities, which enhances the community's library experience. The successful candidate will need to have a degree in Engineering and at least 5 years of relevant experience in facilities management. Responsibilities include managing maintenance programs, overseeing project budgets, and ensuring compliance with safety and quality standards. This role offers a hybrid work environment and emphasizes personal and professional growth.

Benefits

Flexible work environment

Investment in staff development

Supportive and collaborative environment

Qualifications

• At least 5 years of relevant experience in Building, Project & Facilities Management.
• Experience in preparing and managing tenders in Public Sector FM.
• Effective communication and reporting skills.

Responsibilities

• Manage and optimize maintenance performance of NLB premises.
• Ensure timely response to faults and rectification works.
• Prepare, review, and manage budgets for maintenance and capital works.

Skills

Project & contract management

Communication skills

Analytical skills

Networking skills

Team player

Education

Degree in Engineering

Tools

Gebiz

WorkDay

Job description

What the role is:

The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore.

At NLB, you can look forward to a flexible, hybrid work environment with rewarding, impactful deliverables that improve the lives of the community. With caring colleagues, you will be in an ideal environment for professional development, innovation and impact.

We can offer you:

• A chance to Impact the Community, bridge gaps and empower everyone with the opportunity for learning and discovery.
• An opportunity to Innovate and Push Boundaries. We value ideas, curiosity and a passion for innovation to transform our libraries and archives.
• An organisation that Cares for your Growth and Wellbeing through investment in staff development and wellbeing in a supportive and collaborative environment.

You will plan and ensure that NLB premises are well managed and maintained, contributing to a high standard of building services and the provision of a conducive environment, to support the delivery of a comprehensive suite of library products and services.

What you will be working on:

• Plan and effective implementation of operational management to optimize maintenance performance of the premises.
• Ensure the necessary preventive maintenance works are being scheduled, carried out in order and verification of works/documentation.
• Ensure timely response to any faults, and rectification works to be duly carried out.
• Manage and supervise the performance of the Facilities Management Contractors (FMCs) to ensure that they perform their roles accordingly and effectively.
• Manage and ensure FMC and vendors conduct good Workplace Safety practices when conducting the maintenance regime.
• Support Sustainability Office and implement environmental and sustainable practices in maintenance regime.
• Analyze data to review faults, breakdowns that are frequent in nature and jointly work out solutions with FMC & vendors.
• Implementation of maintenance contract and building improvement works through preparing and managing tenders in Public Sector FM or construction related procurement.
• Oversee and monitor the progress of the projects (i.e. R&R and building improvement works), to ensure projects are completed on time and within budget. Manage and implement organisation governance through Standard Operating Procedures (SOP) i.e. Change Request and Contract Variation.
• Oversee and ensure timely replacement, installation, and proper functioning of capital assets, to prevent breakdown of Mechanical & Electrical equipment and enable NLB premises to operate without disruptions.
• Implement and manage Smart FM solutions that improve productivity in maintenance, operation and administration.
• Ensure adequacy of tender specifications for maintenance and improvement works contracts; ensure maintenance standards and schedule of works are performed in accordance with the terms of the contract and service standards; review and manage contractors' performance and KPIs.
• Prepare, review, and manage annual budget requirements for maintenance, R&R and capital replacement works.
• Ensure value for money in procurement of goods and services and that procurement procedures are in full compliance, with proper and timely payment of claims.
• Manage internal and external stakeholders and ensure the quality service are maintained by enforcing quality and user service standards, analysing and resolving quality and user service problems and recommending system improvements.
• Close collaboration with other government agencies to achieve common alignment towards Whole of Government (WOG) objective/targets and ensure statutory requirements are fully complied with.
• Execute proper and timely administrative and documentation archive process such as digital filing.
• Involve in organisation audit process and ensuring accurate provision of information (i.e. email correspondence, project document, payment verification, etc).

What we are looking for:

• At least 5 years of relevant experience with backgroundin Engineering. Candidates with related working experience in Building, Project & Facilities Management, or equivalent may also apply.
• Possessed relevant experience in project & contract management, contract specification, management and administration.
• Experience in preparing and managing tenders in Public Sector FM or construction related procurement. Knowledge in administrative process in government portal (i.e. Gebiz, WorkDay).
• Certified Fire Safety Manager, Water Efficiency Manager, knowledge in ACMV, Green Mark Certification, BIM or implementing Smart FM solutions will be an added advantage.
• Effective communication and reporting skills, both written and verbal, with the ability to influence and negotiate with stakeholders. Strong presentation skill and report writing is preferred.
• Strong team player with good networking skills.
• Meticulous and analytical.

The successful applicant will first be appointed on a 2-year contract basis.

About National Library Board

To each reader, the library is a window to a vibrant imagination and exciting possibilities. For families, the library experience occupies a special in their hearts and of memories collected over generations. Libraries hold a special and familiar place in each of our hearts. NLB seeks to provide a trusted, accessible and globally-connected library and information service so as to promote a knowledgeable and engaged society. If you share our passion to create memorable library experiences for all our readers, we invite you to join the NLB family.