Manager, Revenue Operations

AIRWALLEX (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading financial services company in Singapore seeks a professional in sales operations. The role involves managing account handover processes, analyzing sales incentives, and preparing client-facing materials. Candidates should hold a bachelor's degree with at least 3 years of relevant experience, preferably in a large technology or financial setting. Strong analytical, communication, and organizational skills are essential for success in this position.

Qualifications

• 3+ years of experience in sales operations, revenue operations, or a related field.
• Experience in a large-scale technology or financial services company is highly preferred.

Responsibilities

• Streamline and maintain the account handover process.
• Perform data cleansing and analysis for sales incentive programs.
• Prepare and update client-facing materials.

Skills

Analytical skills

Communication skills

Collaboration skills

Organizational skills

Project management skills

Education

Bachelor’s degree or higher

Tools

Excel

SQL

Tableau

Power BI

Salesforce

Job description

Key Responsibilities

Account Handover Management

• Streamline and maintain the account handover process between Field/Mid-Market Business Development (BD), Customer Success Managers (CSMs), and Account Managers (AMs).
• Conduct quality checks to ensure smooth execution of account transitions.
• Maintain and update account handover documentation and workflows.

Sales Incentives Management

• Perform data cleansing and analysis to support the design and execution of sales incentive programs for the SME team.
• Communicate incentive structures and updates to Field/Mid Market Account Executives (AEs).
• Monitor and report on the effectiveness of incentive programs.

Incentives Design and Documentation

• Develop and maintain streamlined documentation for incentive schemes to ensure clear communication across teams.
• Collaborate with cross-functional teams to design and implement incentive programs that align with business goals.

Client-Facing Materials Preparation

• Prepare and update client-facing materials, including presentations, proposals, and reports, to support the sales team.

Qualifications

• Bachelor’s degree or higher from a reputable university.
• 3+ years of experience in sales operations, revenue operations, or a related field.
• Experience in a large-scale technology or financial services company is highly preferred.

Skills

• Strong analytical and data analysis skills, with proficiency in tools such as Excel, SQL, or BI tools (e.g., Tableau, Power BI).
• Excellent communication and collaboration skills, with the ability to work effectively across teams.
• Detail-oriented with strong organizational and project management skills.
• Familiarity with CRM systems (e.g., Salesforce) and sales enablement tools.