Manager, Operations GDTA

HSBC Global Services Limited; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A banking and financial services company in Singapore is looking for a high calibre professional to join as a Manager, Operations GDTA. The role involves ensuring accurate fund setup and effective tracking of client instructions while maintaining high internal control standards. Candidates should possess experience in Transfer Agency or related fields, have strong operational knowledge of banking products, and demonstrate self-motivation, communication skills, and team collaboration. This position offers opportunities for professional growth within an inclusive work environment.

Qualifications

• Several years of experience in Transfer Agency or related areas.
• Operational knowledge of banking products, especially unit trusts.
• Self-motivated with a proactive approach.

Responsibilities

• Review fund setup templates for accuracy and timeliness.
• Analyze and review sales charges and fees.
• Maintain internal control standards and implement audit observations.
• Facilitate day-to-day operations for transfer agency services.

Skills

Knowledge in Transfer Agency

Communication skills

Team player

Ability to work under pressure

Ability to work under pressure

Job description

We are currently seeking a high calibre professional to join our team as a Manager, Operations GDTA.

Responsibilities

• Review of set up templates and ensure that Fund Set-up, agent set-up and other static data set up are raised by the operations team accurately and completed timely and according to Fund Manager’s instruction.
• Analyze and perform periodic review of loads set up to ensure that sales charges, realization charge and trailer fee are correctly computed.
• Ensure appropriate mechanisms are in place to track and document the instruction received and implement effective solutions to maintain client satisfaction
• Ensuring proper procedure and timely update of the Fund Manager’s changes to the set up instruction.
• Facilitate the execution of day-to-day operations for the transfer agency services in processing, reporting and query handling activities.
• Develop streamlining focus for service delivery improvement, risk mitigation and/or enhanced product offering
• Maintain internal control standards, including timely implementation of internal and external audit observations
• Develop streamlining focus for service delivery improvement, risk mitigation and/or enhanced product offering
• Undertake and lead projects as assigned from time to time including User Acceptance Test
• Service oriented and client focused, proactive and responsive approach

Qualifications

• A good number of years of experience with knowledge in Transfer Agency, fund services or related areas preferred
• Self-motivated with the ability to think, and act independently combined with an ability to work under pressure to meet tight timelines.
• Operational knowledge of banking products especially unit trusts
• Good interpersonal and communication skills
• Strong Team Player and have the ability to work with others

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.