Manager, NUHS Group HR Technology (HRIS)

National University Polyclinics; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading healthcare institution in Singapore is looking for an experienced HR IT Manager to plan and implement technology strategies within the HR environment. The role involves managing HR systems, facilitating process automation, and driving project management initiatives. Candidates should have a Bachelor's degree and 6-8 years of experience in HRIS or Operations. Strong knowledge of SAP SuccessFactors and automation tools is essential. This role offers opportunities to engage with various stakeholders and improve HR processes.

Qualifications

• 6-8 years of experience in HR/HRIS/Operations function.
• Strong data sense and eye for details.
• Ability to maintain confidentiality in all job aspects.
• Experience in managing large company-wide program implementations.

Responsibilities

• Review processes and propose automation for operational efficiencies.
• Attend to HR user queries and assist with troubleshooting.
• Manage HR IT strategies and lead new projects.
• Drive buy-in processes during HR IT implementation.

Skills

SAP SuccessFactors

Data Management

RPA

Power Automate

Analytical Skills

Multi-tasking

Confidentiality

Stakeholder Engagement

Education

Bachelor’s Degree in relevant scope

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Job ID: 9325

Job Function: Administration

Institution: National University Health System

Overview of the role

The incumbent plans and conceptualises IT strategies, implementing process re‑engineering, innovative solutioning and manages projects in the HR business environment to achieve process efficiencies through the effective use of technology.

The incumbent also oversees the administration and functioning of the HR systems and promotes the use of HR Technology (eg. Power Automate, RPA, etc) and systems across.

In addition, the incumbent will perform the role of Subject Matter Expert for various modules and engage key HR business stakeholders for process review, requirement gathering, conduct UAT and communication on new enhancement.

Responsibilities

• Process Redesign
• Work with business stakeholders to review process and propose automation to enhance operational efficiencies.
• Manage evolution and enhancements of system capabilities.
• System Maintenance and Support
• Attend to queries raised by HR users
• Assist in troubleshooting for technical software, hardware and network problem within HR.
• Liaise with external parties on HR application related matters
• Project Management
• Work with users and vendor to realise HR IT strategies
• Manage users’ expectations with accordance to project budget and feasibility
• Gather business requirements or facilitate requirements gathering
• Lead and manage new projects and initiatives
• Change Management
• Drive buy‑in processes before and during HR IT implementation.
• Plan and oversee process transition.
• Provide advice on change procedures.

Qualifications and Requirements

• Experience in managing SAP SuccessFactors (Employee Central, Time Off, PMGM, LMS, RCM, Reporting, etc) in large company‑wide program implementation
• Experience in data management of Group Employee Database of large size organization
• Familiarity with automation tools (RPA, Power Automate, Power Query, etc) is an advantage
• Strong data sense, eye for details, highly energized and great multi‑tasking ability
• Ability to maintain confidentiality in all aspects of job responsibilities
• Ability to work independently as well as engaging with various stakeholders
• A Bachelor’s Degree in relevant scope
• Minimum of 6-8 years of progressive experience in an HR / HRIS / Operations function
• Proficient with MS Word, Excel and PowerPoint