Manager - Middle and Back Office Services

EASTSPRING INVESTMENTS (SINGAPORE) LIMITED; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading investment management firm in Singapore is seeking an experienced professional for corporate actions processing. The ideal candidate should have a minimum of five years of relevant experience, strong communication skills, and the ability to manage operational risks effectively. Responsibilities include overseeing outsourced providers, managing daily reconciliations, and liaising with various stakeholders to ensure smooth operations. This role offers a dynamic work environment with opportunities for process improvements and collaboration with different teams.

Qualifications

• Minimum of five years equity and/or bond Corporate Actions experience.
• Understanding of Front Office Corporate Actions processes.
• Ability to work effectively under pressure and meet deadlines.

Responsibilities

• Responsible for corporate actions processing and oversight of outsourced providers.
• Assist in clearing daily cash and asset reconciliation breaks.
• Liaise with service providers and provide process improvements.

Skills

Corporate Actions experience

SWIFT messaging

Excellent communication skills

Organisational skills

Team player

Microsoft Office proficiency

Tools

Aladdin

Job description

KEY ACCOUNTABILITIES

• Responsible for corporate actions processing within deadlines by working with and overseeing our outsourced provider. This includes analysing multiple data sources to validate the gold copy, lifecycle management and instructing service providers
• Assist in clearing daily cash and asset reconciliation breaks
• Oversight of outsourced service provider and tax reclaim partners
• Liaise directly with service providers, agents, market data providers and occasionally directly with companies to fully understand the terms of events, including documentation and restrictions
• Periodically update procedures and documentation to ensure that they remain current and relevant
• Adhere to the Corporate Actions Procedures and propose process improvements for risk mitigation
• Proactively respond to queries from all internal and external parties, and develop and maintain relationships
• Collaborating with the other teams to solve operational problems and work on the development and continuous improvement of process flows and related operational tools
• Identifying and mitigating / eliminating existing inefficiencies, operational issues and risks
• Identification, review, investigation and documentation of operational risk activities
• Change, Project and Issues Management
• Monthly and Quarterly service reviews with the Service Providers
• Ad-hoc support to the other team members

EXPERIENCE / QUALIFICATIONS

• Minimum of five year's equity and / or bond Corporate Actions experience (from any of Asset Management, Broker / Investment Bank or Custodian Bank)
• Familiar with SWIFT messaging
• Excellent communication skills, both verbal and written
• Excellent organisational and time management skills
• Ability to work effectively under pressure and adhere to various deadlines
• High levels of initiative
• Approachable and helpful with good interpersonal skills
• A methodical thinker who will challenge and propose process enhancements
• A team player, assisting colleagues without being asked
• Understanding of Front Office Corporate Actions processes
• Proficient using Microsoft Outlook, Excel and Word
• Experience of Aladdin is preferred