Manager, Community Partnerships

Shan You; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A social service organization in Singapore is seeking a capable individual for a role focused on fundraising, volunteer management, and community engagement. Responsibilities include developing fundraising strategies, managing volunteer programs, and maintaining communications across various platforms. The ideal candidate should possess a Bachelor’s degree, have 3–5 years of experience in relevant fields, and demonstrate strong relationship-building and organizational skills. Join us to make a significant impact in the community.

Qualifications

• 3–5 years of relevant work experience in community partnership and fundraising preferred.
• Ability to manage and track multiple projects and deadlines.
• Open to learning and receptive to guidance.

Responsibilities

• Develop and implement fundraising strategies and initiatives.
• Manage volunteer programmes and events.
• Engage with online communities and manage communications.

Skills

Relationship-building

Organisational skills

Problem-solving

Event management

Interpersonal skills

Education

Bachelor’s degree in a related field

Job description

Purpose of Job

To conceptualise, develop, implement, monitor, and evaluate initiatives relating to fundraising, as well as donor, partner, volunteer engagement and management and communications.

Key Responsibility Areas

• Fundraising
• Donor & Partner Management
• Volunteer Management
• Communications

Scope

Fundraising

• Conceptualise, develop, implement, monitor, and evaluate fundraising strategies and initiatives.
• Plan, manage, and execute fundraising projects within approved budget and timelines.
• Build and strengthen collaborative relationships with donors, partners, and volunteers.
• Implement and maintain cloud-based donor management solutions to enhance operational efficiency and ensure IT security of the organisation’s donor database.
• Raise funds through sourcing sponsorships and donations from individuals and corporations.
• Develop compelling proposals and appeal letters to attract donors, including applications for funding grants.
• Prepare and deliver presentations to prospective individual and corporate stakeholders.
• Maintain and grow the donor database to support digital giving initiatives.
• Ensure compliance with corporate governance, charity regulations, and all relevant statutory requirements in Singapore.

Volunteer Management

• Conceptualise, develop, and implement volunteer programmes and events within approved budget, funding mechanism, and timelines.
• Build and strengthen collaborative relationships with donors, partners, and volunteers.
• Implement and maintain cloud-based volunteer management solutions to enhance operational efficiency and ensure IT security of the organisation’s volunteer database.
• Match volunteers to organisational needs while aligning with their skills and interests.
• Develop effective recruitment strategies, including screening, interviewing, and orientation of volunteers.
• Identify and establish training platforms for volunteers, and train staff on volunteer management practices.
• Plan and organise volunteer engagement initiatives, including the annual volunteer appreciation event.
• Manage volunteer registration, duty rosters, resource allocation, and participation tracking.
• Supervise volunteers and ensure quality standards in service delivery.
• Raise public awareness of the organisation’s volunteer programmes.
• Develop and maintain volunteer programme resources such as application forms, policies, procedures, and orientation materials.
• Manage volunteer communication, including emails, EDMs, invitations, newsletters, and related collaterals.

Communications

• Proactively engage with online communities across multiple platforms, leveraging social media monitoring tools to track conversations and report on metrics.
• Support the planning, design, and production of publicity and marketing materials.
• Maintain and regularly update the organisation’s website and social media platforms.
• Manage corporate communications, including public relations, media relations, and social media channels such as Facebook, Instagram, LinkedIn, newsletters, and press releases.
• Prepare and deliver presentations to promote the organisation’s programmes and services.
• Network and build relationships with stakeholders, community partners, and social service agencies.

Other Duties

• Perform any other duties as assigned to support the organisation’s mission and objectives.

Requirements

• Bachelor’s degree in a related field.
• 3–5 years of relevant work experience in community partnership and fundraising within social service agencies and/or IPC charities preferred.
• Strong relationship-building skills, with the ability to communicate and present confidently.
• Excellent organisational and planning abilities.
• Strong problem-solving, critical thinking, and decision-making skills.
• Ability to manage and track multiple projects and deadlines effectively.
• Passionate about engaging stakeholders, with good interpersonal skills.
• Open to learning and receptive to guidance.
• Experienced in stakeholder engagement and event management.
• Able to work effectively both independently and in a team setting.

Please note that only shortlisted candidates will be contacted.