Manager, Business Analyst

DXC Technology; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global IT services company in Singapore seeks a Business Analyst to drive transformation initiatives in the insurance industry. Candidates should have over 8 years of insurance experience, with 3+ years specifically in business analysis. This role entails leading process design, collaborating with stakeholders for technology solutions, and ensuring compliance with industry standards. Relevant degrees and certifications are advantageous. The company values inclusion and offers a flexible work model promoting collaboration and wellbeing.

Qualifications

• 8+ years of experience in the insurance industry, with at least 3 years as a Business Analyst.
• Proven experience in business or functional architecture and technology integration.
• Relevant certifications (e.g., CBAP, IIBA, or Agile) are an advantage.

Responsibilities

• Lead business process design for insurance transformation initiatives.
• Translate business needs into functional and technical requirements.
• Collaborate with teams to implement scalable insurance technology solutions.

Skills

Business process design

Stakeholder management

Insurance operations

Analytical skills

Project management

Education

Bachelor's degree in Business, IT, or related field

Advanced degree in a relevant discipline

Job description

Job De ionDXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.

Essential Job Functions

• Lead or support business process design and analysis for insurance transformation initiatives across life, property & casualty, and health segments.
• Partner with stakeholders to translate business needs into functional and technical requirements aligned with DXC's Insurance solutions.
• Collaborate with functional architects, solution designers, and delivery teams to implement scalable and compliant insurance technology solutions.
• Analyze existing insurance workflows and identify opportunities for process optimization, automation, and integration.
• Contribute to the development and implementation of business architecture frameworks supporting DXC's digital insurance ecosystem.
• Ensure alignment with architectural standards, regulatory requirements, and industry best practices.
• Support testing, user acceptance, and post-implementation validation to ensure business objectives are met.
• Stay informed on insurance industry trends, regulatory changes, and emerging technologies such as AI, data analytics, and cloud-based insurance platforms.

Basic Qualifications

• Bachelor's degree in Business, IT, or related field (or equivalent combination of education and experience).
• 8+ years of experience in the insurance industry, including at least 3 years as a Business Analyst in large-scale transformation or modernization projects.
• Strong understanding of insurance operations such as policy lifecycle, claims, billing, and underwriting.
• Proven experience in business or functional architecture, process design, and technology integration in an enterprise environment.
• Effective communication and stakeholder management skills, with experience collaborating across cross‑functional and global teams.
• Strong analytical, problem‑solving, and project management skills.
• Relevant certifications (e.g., CBAP, IIBA, or Agile) are an advantage.
• Experience working with DXC Insurance software solutions or similar core insurance platforms preferred.

Other Qualifications

• Advanced degree in a relevant discipline (Business, Information Systems, or Insurance) a plus.
• Familiarity with digital insurance technologies, API integration, and data-driven decision-making tools.
• Continuous learner passionate about innovation in the insurance domain.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in‑person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

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