Manager, Account Service

Kingsmen Projects Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading construction firm in Singapore is seeking an experienced Account Manager to serve as the primary liaison for key clients. Responsibilities include developing long-term relationships, conducting market analysis, and preparing tailored solutions to meet client needs. The ideal candidate has a diploma or degree in a related field, at least 5 years of account management experience in the construction sector, and excellent communication skills. A valid Singapore class 3 driving license is also required.

Qualifications

• Minimum 5 years of experience in account management, preferably in building & construction sector.
• Proven track record of building and maintaining long-term client relationships.
• Excellent communication, negotiation and interpersonal skills.

Responsibilities

• Serve as the primary point of contact for key accounts and ensure exceptional service.
• Develop and nurture long-term client relationships.
• Conduct market analysis and prepare presentations based on client requirements.

Skills

Account management

Communication

Negotiation

Problem-solving

Commercial acumen

Education

Diploma / Degree in related field

Job description

A Day in The Life

• Serve as the primary point of contact for assigned key accounts, acting as a trusted advisor and ensuring exceptional service delivery
• Develop and nurture long-term, mutually beneficial relationships with clients through regular communication and proactive account management
• Establish contact and develop relationships with prospects (preferably with contacts of Architectural & Interior Design firms)
• Proactively identify new potential clients and initiate follow up, with the objective to close sales within the assigned segments of operations
• Identify new avenues and prospects to demand for our company products/services
• Develop and nurture long-term, mutually beneficial relationships with clients through regular communication and proactive account management
• Understand client needs, goals and challenges, and work collaboratively to identify solutions that address their requirements
• Monitor account performance, provide regular reports and make recommendations to enhance profitability and client satisfaction
• Collaborate with the business development team to develop and implement effective account strategies
• Perform market analysis, competitor analysis and market trends
• Prepare presentations and sales quotation/proposal based on client’s requirements
• Communicate with factory on site progress and delivery
• Follow up on tender, work on tender submission and attend tender interviews etc.

What We Are Looking For

• Diploma / Degree in any related field (Preferably Building environments/construction)
• Minimum 5 years of experience in account management, preferably in building & construction sector
• Proven track record of building and maintaining long-term client relationships, as well as growing account value
• Excellent communication, negotiation and interpersonal skills to effectively interact with clients at all levels
• Strong commercial acumen, with the ability to understand client needs and craft tailored solutions
• Ability to work collaboratively with cross-functional teams and drive projects to successful completion
• Ability to be an adept planner with strong organization skills
• Possess strong problem-solving skills and a proactive, solutions-oriented mindset
• Possess a valid Singapore class 3 driving license
• Able to work under pressure and meet tight deadlines