Manager

Montfort Care; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A social services organization in Singapore is seeking a Manager to oversee and implement mental health initiatives. This role involves coordinating resources, managing a team, and engaging stakeholders. Candidates should have a relevant degree and significant experience in social services or mental health. The ideal candidate possesses strong leadership and communication skills. This position offers a full-time contract within a supportive environment focused on professional growth.

Qualifications

• Minimum 6 years of relevant experience in a social service, mental health, or healthcare setting.
• 3 years of clinical experience with mental health and/or dementia clients required.
• Prior supervisory experience is an advantage.

Responsibilities

• Develop and implement the Mental Health division's initiatives.
• Oversee team performance and manage stakeholders.
• Ensure compliance with KPIs and budget requirements.

Skills

Interpersonal and relation building skills

Excellent written and verbal communication

Analytical ability and problem-solving skills

Education

Degree or post-graduate diploma in social work, counselling, psychology

Job description

Join to apply for the Manager role at Montfort Care.

About Us

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG! We offer a flexible work environment that values personal and professional growth, with plenty of opportunities for continuous learning and development.

Job Summary

Develops and ensures smooth implementation of the Mental Health (MH) division's initiatives and programmes that are congruent with the organisation's goals and the needs of the community. Oversees key performance targets, processes, and the efficient operation of the mental health programmes.

Job Responsibilities

Programme Development and Implementation

• Follow MH's service framework to develop and implement casework, groupwork and community-based activities.
• Track and ensure the fulfilment of work plan key performance indicators (KPIs).
• Develop and implement publicity and outreach strategies to drive participation.
• Identify possible barriers and provide solutions to programme participation, and areas of improvement in reviewing effectiveness of programme.
• Coordinate the allocation of resources for programme execution.

Team Leadership and Coordination

• Provide regular supervision to staff on their workload and administrative issues.
• Guide staff to reflect on their work and support them in their professional development.
• Provide mentorship to team members on best practices.
• Collaborate with colleagues and external partners to gather insights.

Stakeholder Management

• Organise stakeholder engagements with team members, clients and/or stakeholders.
• Oversee, organise and implement community outreach event/roadshows.
• Maintain good relationships with team members, clients and/or stakeholders.
• Establish links and partnerships with relevant agencies to determine programme requirements and relevance.
• Link up of community resources.

Compliance

• Consolidate status of KPIs to Reporting Officer periodically.
• Monitor and track expenditure to ensure it is within the budget.
• Track KPIs to ensure KPIs met within the timeline as per funding agencies' requirement.
• Support Reporting Officer in preparing reports by preparing the relevant and required information.

Ad-hoc Duties

• Provide any other support as assigned/required.

Qualifications & Skills

• Degree or post-graduate diploma in social work, counselling, psychology.

Relevant Experience

• Minimum 6 years of relevant experience in a social service, mental health, or healthcare setting, with minimum 3 years of clinical experience with mental health and/or dementia clients.
• Prior supervisory experience is an advantage.

Competencies

• Ability to lead a team with good interpersonal and relation building skills.
• Excellent written and verbal communication skills.
• Analytical ability and problem-solving skills to analyse information quickly and accurately, formulate decisions and make recommendations.
• Understanding of social service practices, events or programmes design, planning and implementation.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Other

Industries

Non-profit Organizations