manager

TALENT CONNECT HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job description

Overview

• Oversee daily operations of the beauty salon or spa to ensure smooth functioning.
• Manage and supervise beauty staff, including hiring, training, scheduling, and performance evaluation.
• Maintain high standards of customer service to ensure client satisfaction and loyalty.
• Handle client inquiries, resolve complaints, and provide personalized beauty consultations.
• Develop and implement marketing strategies to attract new clients and retain existing ones.
• Manage appointment scheduling and ensure timely service delivery.
• Monitor inventory levels, order supplies, and manage product stock to ensure availability of quality products.
• Control budgets, track sales, and work towards achieving financial targets.
• Stay updated on industry trends, new techniques, and beauty products to keep the salon competitive.
• Collaborate with vendors and attend industry events for product and service improvements.
• Ensure compliance with health, safety, and sanitation standards.
• Promote a positive work environment to motivate staff and enhance team productivity.
• Prepare reports on sales, operations, and customer feedback for management review.