Management Trainee

Kantin at Jewel Changi; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A vibrant restaurant at Jewel Changi Airport is seeking a motivated Management Trainee (FOH). The role involves overseeing daily operations, training service crew, and ensuring exceptional guest experiences. Ideal candidates will have experience in customer-facing roles, excellent communication skills, and the ability to multitask in a dynamic environment. This full-time position offers a unique opportunity to thrive in the hospitality industry while working in a modern setting.

Qualifications

• Experience in a customer-facing role within hospitality or food & beverage.
• Ability to work in a fast-paced environment.
• Flexibility to work shifts including weekends and public holidays.
• Positive, enthusiastic, and team-oriented attitude.
• Flexibility to work various shifts, including weekends and public holidays.

Responsibilities

• Overseeing daily front-of-house operations.
• Training and motivating service crew.
• Delivering excellent guest experiences.
• Handling guest feedback promptly.
• Managing orders and service flow.
• Maintaining a clean and organized dining area.

Skills

Excellent communication and interpersonal skills

Attention to detail

Multitasking ability

Positive attitude

Team-oriented attitude

Job description

About the role

Kantin at Jewel Changi is seeking a motivated and customer-focused Management Trainee (FOH) to join our dynamic team at our restaurant located in the Changi Airport East Region. This full-time position is an excellent opportunity to be part of an innovative and fast-paced hospitality environment, where you will be responsible for providing exceptional service to our guests.

What you'll be doing

• Overseeing daily front-of-house operations to ensure smooth service
• Training, guiding, and motivating service crew to deliver outstanding hospitality
• Delegating tasks and monitoring performance to maintain high standards
• Delivering excellent guest experiences
• Handling guest feedback or concerns promptly and graciously
• Managing orders and ensure smooth service flow
• Supporting the team in preparing and serving drinks, cocktails, and desserts as needed
• Maintaining a clean, organised, and well-stocked dining area
• Overseeing the restocking of supplies and monitoring inventory
• Handling transactions, reporting and assisting with basic administrative duties

What we're looking for

• Previous experience in a customer-facing role within the hospitality or food and beverage industry
• Excellent communication and interpersonal skills with a focus on providing exceptional customer service
• Strong attention to detail and the ability to multitask in a fast-paced environment
• A positive, enthusiastic and team-oriented attitude
• Flexibility to work a range of shifts, including weekends and public holidays

About us

KANTIN is a modern and vibrant restaurant located within the iconic Jewel Changi Airport complex. Our mission is to provide our guests with a unique and memorable dining experience, showcasing the best of Bornean cuisine and hospitality. We are committed to creating a welcoming environment and delivering exceptional customer service.

If you're excited about the prospect of joining our team, we encourage you to apply now.