Management Trainee

Singapore Heytea Management Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading tea brand in Singapore is seeking individuals to join their team. As part of the store management training, you will learn core competencies and provide support for daily operations, ensuring exceptional customer service. Ideal candidates should have a degree in F&B or related fields, strong adaptability, and a proactive attitude. Experience in customer service is a plus. Enjoy benefits like drinks vouchers and a collaborative team culture.

Benefits

Drinks Vouchers

Collaborative team culture

Qualifications

• Strong interest in the F&B and consumer brand industry.
• Able to communicate in basic English or Chinese.

Responsibilities

• Master core store management competencies.
• Support daily store operations including beverage preparation and cashiering.
• Develop advanced store operation capabilities under mentor guidance.
• Participate in store-level decision-making.
• Assist in enforcing operational procedures and service excellence.

Skills

Adaptability

Learning agility

Customer service

Education

Degree in F&B Management or related field

Job description

Singapore Heytea Management Pte Ltd is a leading tea brand that specialises in innovative and delicious tea-based beverages. With a focus on high-quality ingredients and exceptional customer service, we are dedicated to providing our customers with a unique and memorable tea experience. As a growing company, we are constantly seeking talented individuals to join our team!

Responsibilities

• Learn and master core store management competencies, including shift planning, manpower deployment, inventory ordering, and cost control, as preparation for advancement into store and area management roles.
• Provide comprehensive support for daily store operations, including beverage preparation, order fulfillment, cashiering, customer engagement, and material handling related to tea blending and ingredients, ensuring smooth and efficient operations at all times.
• Under the guidance of an assigned mentor, progressively develop advanced store operation capabilities such as sales and performance analysis, inventory optimization, staff scheduling, and productivity management.
• Gradually participate in store-level decision-making and problem-solving initiatives.
• Assist the Store Supervisor in enforcing operational procedures, brand standards, food safety, and service excellence benchmarks to enhance store efficiency, customer satisfaction, and overall business performance.

Requirements

• Degree or above, preferably in F&B Management, Hospitality Management, Business Management, or related disciplines.
• Strong interest in the F&B and consumer brand industry, with the commitment to long-term career development.
• High adaptability and resilience, with the ability to perform effectively in a fast-paced, customer-centric environment.
• Strong learning agility and a proactive attitude toward continuous development of professional, operational, and leadership skills.
• Able to communicate in basic English or Chinese to meet the business needs of the company.

Bonus

• Prior F&B or customer service experience is an advantage.
• Candidates with Food Hygiene Cert will be an added advantage.
• Short notice period or can start immediately will be preferred.

What We Offer

• Drinks Vouchers
• A collaborative and inclusive team culture