Maintenance Engineer (IT Systems) (Ref 26277)

JOBLINE RESOURCES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment and staffing agency in Singapore is looking for a skilled IT Support Specialist to manage and maintain systems and infrastructure. Responsibilities include performing routine system maintenance, troubleshooting errors, and ensuring security compliance. Candidates should have a degree in IT or a related field and 2–5 years of experience in IT infrastructure roles. Strong analytical and teamwork skills are essential. The role involves collaboration with various teams and external service providers, offering a dynamic work environment.

Qualifications

• Degree in IT, Computer Science, Information Systems or related field.
• 2–5 years in system support, system maintenance, or IT infrastructure roles.
• Experience working with Windows systems administration and monitoring tools.

Responsibilities

• Perform routine maintenance on servers and applications.
• Conduct system checks, patching, and updates.
• Support administration of servers, storage systems, and networks.

Skills

Windows systems administration

Analytical skills

Communication skills

Teamwork

Education

Degree in IT, Computer Science, Information Systems

Tools

Monitoring tools

Active Directory

VMware/Hyper-V

Backup solutions

Job description

Responsibilities

• System Maintenance & Support
  • Daily checking on system status and updates to users for any faults observed.
  • Perform routine maintenance on servers, applications, and system infrastructure.
  • Monitor system performance, availability, and health using monitoring tools.
  • Troubleshoot and resolve system errors, hardware faults, and software issues.
• Preventive & Corrective Maintenance
  • Develop and execute preventive maintenance plans to reduce downtime.
  • Conduct system checks, patching, updates, and performance tuning.
  • Respond to incidents promptly and perform corrective actions.
• Infrastructure Management
  • Support administration of Windows/Linux servers, storage systems, and network components.
  • Maintain configuration, documentation, and inventories for system components.
  • Assist in implementing upgrades, migrations, and new deployments.
• Security & Compliance
  • Apply security patches, hotfixes, and system hardening procedures.
  • Monitor logs for anomalies, potential security issues, or non‑compliance.
  • Ensure systems comply with internal policies, audit requirements, and industry standards.
• Access Log Review
  • Regularly review logs from servers, applications, network devices, and cloud platforms.
  • Identify failed login attempts, multiple login failures, or logins outside normal hours.
  • Monitor for privilege escalation or unusual access patterns.
• Automation & Continuous Improvement
  • Recommend and implement automation scripts to improve reliability and efficiency.
  • Identify recurring issues and propose long‑term solutions.
  • Support optimisation of system performance and resource utilisation.
• Collaboration & Coordination
  • Work with cross‑functional teams (Software Developers, network, cybersecurity, vendors).
  • Coordinate with external service providers for repairs or escalations.
  • Provide technical support and guidance to end users when needed.

Requirements

• Degree in IT, Computer Science, Information Systems or related field.
• 2–5 years in system support, system maintenance, or IT infrastructure roles.
• Experience working with Windows systems administration, applications, and monitoring tools.
• Familiarity with Active Directory, virtualization (VMware/Hyper‑V), storage systems, and backup solutions.
• Understanding of networking basics (TCP/IP, DNS, DHCP).
• Scripting experience (PowerShell/Python) is a bonus.
• Strong analytical and problem‑solving abilities.
• Good communication and teamwork skills.
• Ability to work independently and under pressure when handling system incidents.

Licence no: 12C6060