Luxury Guest Services Pro — Career Growth & Perks

Newspaper WordPress; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading luxury destination in Singapore is seeking customer service professionals to provide exceptional guest experiences. Responsibilities include assisting with check-ins, managing inquiries, and ensuring guest satisfaction. Candidates should possess strong communication skills and a relevant educational background. The role offers competitive compensation between SGD 3,000 and SGD 7,500 monthly along with generous employee benefits.

Benefits

Comprehensive medical, dental, and insurance coverage

Paid annual leave and public holidays

Free staff meals during working hours

Discounts on hotel stays, dining, and entertainment

Opportunities for career development

Access to wellness programs

Qualifications

• 1–3 years of experience in customer service, preferably in luxury hotels or tourism.
• Positive attitude, attention to detail, and passion for service.

Responsibilities

• Assisting guests with check-in, check-out, and information.
• Handling inquiries and complaints.
• Coordinating between departments.

Skills

Strong interpersonal skills

Excellent communication abilities

Problem-solving skills

Fluency in English

Ability to handle inquiries calmly

Proficiency in Microsoft Office

Education

Diploma or Bachelor’s degree in Hospitality, Business, or related fields

Tools

Property Management Systems (PMS) like Opera

Job description

A leading luxury destination in Singapore is seeking customer service professionals to provide exceptional guest experiences. Responsibilities include assisting with check-ins, managing inquiries, and ensuring guest satisfaction. Candidates should possess strong communication skills and a relevant educational background. The role offers competitive compensation between SGD 3,000 and SGD 7,500 monthly along with generous employee benefits.