Logistics Systems & Customer Experience Manager

SMILEY EXPRESS TRADING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company located in Singapore is looking for a logistics manager to oversee operations, implement software solutions, and ensure customer satisfaction. Responsibilities include managing the supply chain processes, supervising the logistics team, reducing costs through data analysis, and developing strategies to enhance performance. The ideal candidate will have experience in logistics management and a strong focus on customer service.

Responsibilities

• Implement, maintain, and optimize logistics software.
• Manage sourcing, inventory, warehousing, and transportation.
• Act as a liaison with customers to resolve issues.
• Supervise logistics staff and foster department collaboration.
• Monitor KPIs and analyze data for performance improvements.
• Develop logistics strategies and ensure compliance.

Job description

A logistics company located in Singapore is looking for a logistics manager to oversee operations, implement software solutions, and ensure customer satisfaction. Responsibilities include managing the supply chain processes, supervising the logistics team, reducing costs through data analysis, and developing strategies to enhance performance. The ideal candidate will have experience in logistics management and a strong focus on customer service.