Logistics Operations Coordinator

PERSOL SINGAPORE PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A logistics outsourcing company in Singapore is seeking a candidate to manage import and export shipment processes, handle inventory accuracy, coordinate with freight forwarders, and perform routine operational tasks. The role involves daily tracking of shipments, ensuring proper cargo clearance, and maintaining logs for audits. Applicants should be organized and able to collaborate effectively within a team, ensuring smooth operations within a 12-month contract duration.

Responsibilities

• Perform daily tracking of inbound shipments and escalate issues like delays or damages.
• Coordinate the Cargo Permit Process for exports with the freight forwarder.
• Screen incoming goods and provide clearance instructions based on entry type.
• Support warehouse operations by coordinating finished goods transfers.
• Manage the End User Verification process and maintain logs.
• Handle commercial invoice updates per agreed rules.
• Ensure inventory accuracy via weekly comparisons of stock records.
• Conduct routine cycle counts and report discrepancies to Logistics.
• Pull and replenish packaging materials by a fixed process.
• Monitor emails and remain contactable for ad-hoc requests.
• Coordinate team coverage during absences.

Job description

Job Details

• Contract Duration: 12 Months
• Working Arrangement: WFH

Job Descriptions

• Perform daily tracking of inbound shipments handled by routed carriers (e.g., Expeditors, Flexport, FedEx) and escalating issues such as delays, damages, or shortages. Prepare and share daily updates with the team.
• Coordinate the Cargo Permit Process for exports, working closely with the customer’s freight forwarder and the EI Broker for CCP processing. Collaborate with JSG and the Orders team to ensure all orders are picked up on schedule.
• Coordinate the processing of import shipments by screening incoming goods from FedEx, Expeditors, and other third‑party forwarders. Provide standard clearance instructions based on entry type.
• Support outside warehouse operations by coordinating finished goods transfers from the external warehouse (ESGL) and ensuring proper cargo clearance is completed by Expeditors or FedEx.
• Manage the End User Verification process for SGCO, maintain logs, and upload documentation to the relevant sales orders.
• Handle commercial invoice updates in accordance with agreed rules, and prepare manual commercial invoices for RMA cases when required.
• Ensure inventory accuracy by conducting weekly comparisons between the EI Warehouse report and NetSuite to confirm alignment of stock records.
• Conduct routine cycle counts at the ESGL location with the EI Warehouse team and report discrepancies to the Logistics team.
• Pull and replenish packaging materials for DF Operations by following the established process to top up supplies from the VMI vendor to JSG.
• Monitor emails and remain contactable by mobile during scheduled hours for ad‑hoc operational requests.
• Coordinate with the team regarding coverage arrangements during planned or unplanned absences.

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