Logistics Customer Support Specialist - WFH Saturdays

GLOBE LOGISTICS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics company in Singapore is seeking an Experienced Logistics Customer Support Executive to manage customer inquiries and ensure smooth logistics operations. Candidates must have prior experience in customer service within the logistics sector and possess excellent communication skills. The role offers a $3,500 monthly salary with a 5.5-day work week, including Work From Home on Saturdays. Staff lunches are provided, making it an attractive opportunity in the freight shipping and transportation industry.

Benefits

Staff lunch provided

Work From Home on Saturdays

Qualifications

• Prior experience in customer service, especially in logistics/shipping/air freight.
• Ability to work in a fast-paced environment.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Handle customer inquiries via phone and email.
• Coordinate with internal logistics and operations teams.
• Provide shipment updates and resolve issues efficiently.
• Maintain accurate documentation and records.
• Build and maintain strong customer relationships.
• Assist in general administrative tasks when needed.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Ability to multitask

Positive team player attitude

Tools

Monday.com

Job description

A logistics company in Singapore is seeking an Experienced Logistics Customer Support Executive to manage customer inquiries and ensure smooth logistics operations. Candidates must have prior experience in customer service within the logistics sector and possess excellent communication skills. The role offers a $3,500 monthly salary with a 5.5-day work week, including Work From Home on Saturdays. Staff lunches are provided, making it an attractive opportunity in the freight shipping and transportation industry.