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A logistics solutions provider in Singapore seeks a dedicated individual for customer liaison, focusing on after-sales support in logistics. You will manage customer feedback, coordinate deliveries, and generate relevant documents like Delivery Orders and Invoices. The ideal candidate should have at least GCE O Level or a Diploma in Supply Chain/Logistics, be detail-oriented and proactive. Fresh graduates are encouraged to apply. This role demands multitasking in a fast-paced environment, offering an opportunity to support operational excellence.
Liaison personnel between company and Suppliers & Customers in meeting their expectation and after-sales services support. Handle customer feedback and escalate internal for action and resolution. Arrange and follow up with 3rd Party Transporter on goods delivery and collection. Collect cash or cheque payment from Transporter or self-collection customers and hand over to Finance department. Generate relevant documents from system for delivery purpose i.e. Delivery Order (DO), Invoice, Goods Return Note (GRN), Credit Note (CN) and etc. Monitor rental program starts and expiry. All relevant document filing, mailing and upload to customer web portal (e.g. DOs & Invoices). Update and compile logistics related report. Provides basic administrative services in support for Operation department. Other ad-hoc duties assigned by superior.
Qualification/Experience
Min GCE O Level or Diploma in Supply Chain / Logistics Management. Fresh graduates are welcome to apply. Possess strong sense of commitment. Detail-oriented, able to multi-task in fast paced environment. Team player, self-motivated, proactive and able to work independently. SAP B1/WMS knowledge will be advantageous. Proficient in Microsoft excel.